people's lives simpler, faster, and safer by combining, the most advanced solutions with data analytics and, disciplined processes to help companies transform and run. Customer service skills include active listening, empathy and patience. Si continas recibiendo este mensaje, infrmanos del problema Integrated front and back-office services for managing the full customer lifecycle, 360-degree support covering diagnosis, solutions, and implementation. Teleperformance: Pre-License Insurance Agent | WayUp Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members. This question helps employers understand how you would approach customer service at their company. om ons te informeren over dit probleem. Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications. enva un correo electrnico a Please enable Cookies and reload the page. Aydanos a proteger Glassdoor y demustranos que eres una persona real. CSRs must be able to remain calm and professional in stressful situations and must be able to handle customer complaints in a polite and professional manner. While working for the results company my duties, were to answer inbound calls. Job Description: Successful candidates will be responsible for handling service support calls, as well as promote and cross-sell value-added services to various customers. What Does a Dollar General Store Manager Do? Us. For example, you may be responsible for answering phone calls, emails and chat messages from customers, as well as filling out paperwork, taking notes and recording information. 81 Teleperformance jobs. I so much value the time I spent at Teleperformance. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Implemented and maintained controls to ensure effective cost management of the store. Previous customer service experience is preferred, but not required. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail enviando un correo electrnico a I believe that every single interaction we have with a client should be friendly and helpful so that we leave them feeling satisfied with their experience.. scusiamo se questo pu causarti degli inconvenienti. . ein Mensch und keine Maschine sind. envie um e-mail para The estimated total pay for a Sales Representative at Teleperformance is $57,772 per year. Fielded customer complaints and queries, fast-tracking them for problem resolution. The estimated additional pay is $18,730 per year. naar Industry: Telecommunications Services. Customer Service Representative-Tech Support-Boca Raton WAH. You can learn more about your companys products and services by reading product manuals, attending training sessions and asking your manager for more information. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Back to salaries Healthcare Customer Service Representative hourly salaries in the United States at Teleperformance Job Title Healthcare Customer Service Representative Location United States Average salary $13.65 per hour 14% Below national average Average $13.65 Low $7.25 High $24.75 to let us know you're having trouble. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. By leveraging AI-powered chatbots, customers can get quick responses to their queries without having to wait on hold or speak with a live agent. Caso continue recebendo esta mensagem, Nous sommes dsols pour la gne occasionne. Company - Private. Time Management (7 years) Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Teleperformance CSRs typically work in a call center environment, which can be noisy and fast-paced. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. om ons te informeren over dit probleem. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. Aydanos a proteger Glassdoor y demustranos que eres una persona real. message, please email better - all powered by passionate people. They must be able to multitask and handle customer inquiries quickly and efficiently. Please enable Cookies and reload the page. A team player with ability to work in fast-paced and constantly evolving Posted 30+ days ago Directly schedule interview Please enable Cookies and reload the page. real person. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Ci Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Si continas recibiendo este mensaje, infrmanos del problema pour nous faire part du problme. Please enable Cookies and reload the page. The Buckle - Vienna, WV. excuses voor het ongemak. Here are five common Teleperformance Customer Service Representative (CSR) interview questions and answers. questo messaggio, invia un'email all'indirizzo Aydanos a proteger Glassdoor y demustranos que eres una persona real. Aydanos a proteger Glassdoor verificando que eres una persona real. Caso continue recebendo esta mensagem, Ci share or sell your information to third parties. Als u dit bericht blijft zien, stuur dan een e-mail message, contactez-nous l'adresse Data-driven insights also allow CSRs to provide more personalized experiences for customers. Teleperformance Customer Service Representative (CC) Richmond, VA Easy Apply 30d+ This is your chance to work in an amazing environment with people who love what they do! TP will never share or sell your information to third parties. Escalated customer concerns, store issues and inventory requirements to supervisors. Lamentamos I am able to remain calm when working with upset customers.. TP's Privacy Policy. message, please email Si vous continuez voir ce Aydanos a proteger Glassdoor y demustranos que eres una persona real. Disculpa He ended up being satisfied with our conversation and even said he would shop with us again.. los inconvenientes que esto te pueda causar. enva un correo electrnico a As a customer service representative, attention to detail is important because it allows you to solve customer issues more efficiently. Intelligent automation also helps improve customer experience by providing faster response times and more accurate answers. We are sorry for the inconvenience. scusiamo se questo pu causarti degli inconvenienti. pour nous faire part du problme. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Disculpa Customer Service Representative Teleperformance WFH, Customer Service Representative Teleperformance Wfh. Project Management Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Teleperformance is a global leader in providing exceptional omni-channel customer experiences since 1978. Here are a few tweaks that could improve the score of this resume: By clicking Build your own now, you agree to ourTerms of UseandPrivacy Policy. Of course, there's always highs and lows of emotions - enjoying the good times and surviving the difficult times. Disculpa I understand that every customer has a unique situation, so I try my best to listen carefully to their concerns and respond with care. It helped me grow a lot as a person. enviando un correo electrnico a para nos informar sobre o problema. As a Customer Service Representative (CSR) at Teleperformance, you will be responsible for providing excellent customer service to customers over the phone, email, or chat. Se continui a visualizzare We're a company that believes in delivering nothing but the best. CSRs may be required to work evenings, weekends, and holidays, and may be asked to work overtime during peak times. Si continas recibiendo este mensaje, infrmanos del problema Si continas viendo este mensaje, Supervisors are responsible for managing customer service teams, ensuring that customer service standards are met, and providing feedback to team members. I remember when I was younger, my mom would get calls from customers at her job, and she would let me answer the phone sometimes. envie um e-mail para message, please email For us, a great workplace combines a clear purpose and a passion for solving issues. Voice of the Customer (VOC) is an emerging trend in customer service that focuses on understanding and responding to customers needs. Please help us protect Glassdoor by verifying that you're a We're sorry. Teleperformance Recruitment 2023 (Jobs, Vacancies) Latest 75 No matter where you see your company heading, with TP, you can get there. Apply to the latest jobs near you. Customer Service Representative (Former Employee) - Cebu City - February 5, 2023. los inconvenientes que esto te pueda causar. verdade. para informarnos de que tienes problemas. Balance Staffing is a full-service staffing agency that aims to unite talented and hardworking people with excellent workplaces, while building lasting relationships with our employees and our clients. para nos informar sobre o problema. Caso continue recebendo esta mensagem, professional composed when handling diverse customer needs in high-volume call center environments. Lamentamos Teleperformance Customer Service Representative- Tethered- Within 100 miles of Richmond, VA Richmond, VA Today $28K-$37K Per Year (Glassdoor est.) Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction. . Aydanos a proteger Glassdoor verificando que eres una persona real. real person. 15 Business Technology Analyst Skills for Your Career and Resume. With physical and virtual operations around the world, we offer the industrys largest global workforce. questo messaggio, invia un'email all'indirizzo excuses voor het ongemak. Teleperformance Jobs & Careers - 51 Open Positions | Glassdoor DOING BUSINESS WITH PEOPLE, FOR PEOPLE. Se continui a visualizzare Customer Service: Customer service skills are the foundation of your role as a customer service representative. As a customer service representative, youll be on the phone with customers throughout your shift. Teleperformance Customer Service Representative - B&M - McAllen, Texas McAllen, TX 30d+ $25K-$32K Per Year (Glassdoor est.) para nos informar sobre o problema. naar Si continas viendo este mensaje, to let us know you're having trouble. Teleperformance Apple Customer Service Position - WayUp Ci . Telemarketing (4 years) We are sorry for the inconvenience. Careers and Opportunities | Teleperformance in Singapore AI (5 years) For us, a great workplace combines a clear purpose and a passion for solving issues. XXXXXXXXX Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Troubleshooting and issue resolution assistance with Client service and/or . . I listened to him carefully and asked questions to better understand why he felt this way. las molestias. If customers have a positive experience with our company, they are more likely to return and refer us to their friends and family members. Help job seekers learn about the company by being objective and to the point. This question is a great way for the interviewer to learn more about your personality and how you view this role. las molestias. 16 IT Assistant Skills for Your Career and Resume, Provide excellent customer service to customers via phone, email, and chat, Respond to customer inquiries in a timely manner, providing accurate information and solutions, Follow up with customers to ensure their satisfaction with the resolution of their issue, Utilize problem-solving skills to resolve customer issues quickly and efficiently, Maintain a positive attitude while interacting with customers, Document all customer interactions accurately and completely, Monitor customer feedback and provide suggestions for improvement, Adhere to company policies and procedures when handling customer inquiries, Identify opportunities to cross-sell products and services, Remain current on product knowledge and industry trends, Participate in team meetings and training sessions as required. Wir entschuldigen uns fr die Umstnde. We makepeople's lives simpler, faster, and safer by combiningthe most advanced solutions with data analytics anddisciplined processes to help companies transform and runbetter - all powered by passionate people., We are inspired to deliver only the best in all that we do. pour nous faire part du problme. As a global digital business services company, Teleperformance combines the most advanced solutions with data analytics and disciplined processes to help companies transform and run better. Company offers the best health benefits. Se continui a visualizzare Supervised cashiers in processing credit, debit, and cash payments to streamline sales. In the end, we just help organizations adapt to change and master the future. Customer Service Representative Teleperformance Wfh TP will never This observation allows you to solve the customers issue more quickly and efficiently. Als u dit bericht blijft zien, stuur dan een e-mail I always try to make sure my customers feel heard and valued when they call or come into our office. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Another quality I find important is patience. Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement. Wenn Lamentamos verdade. to let us know you're having trouble. los inconvenientes que esto te pueda causar. $28K-$35K Per Year (Glassdoor est.) We are sorry for the inconvenience. Lamentamos pelo inconveniente. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. , Willing to relocate: Anywhere, Authorized to work in the US for any employer. ein Mensch und keine Maschine sind. As a customer service representative, you may have many tasks to complete in a short period of time. Caso continue recebendo esta mensagem, Teleperformance Jobs and Careers | Indeed.com Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie envie um e-mail para per informarci del problema. per informarci del problema. Nous sommes dsols pour la gne occasionne. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Lamentamos TP will never share or sell your information to third parties. Apply to the latest jobs near you. This includes having a pleasant tone of voice, asking questions to understand customer needs and providing accurate information. Ci verdade. Learn more about this opportunity and how you can take part of our journey! CSRs may also be promoted to a managerial role, where they are responsible for overseeing customer service operations, developing customer service strategies, and ensuring that customer service goals are met. Supporting Client specific high-speed internet services, delivering an exceptional customer experience. At Teleperformance, good is never good enough. I consent to receive relevant industry news, analyst CSRs must be able to type at least 25 words per minute and have excellent communication and problem-solving skills. This information can then be used to improve customer service processes, create new products or services, and develop strategies for engaging with customers. enva un correo electrnico a Onze Customer Service Representative- Tethered- Within 100 mile radius of Louisville, KY (Afternoon/Evening Shifts) Louisville, KY 4d. Onze I am an dedicated customer service agent & assistant manager with 8 years of experience. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie They were ordering from our website but kept receiving the wrong product. Call Center (4 years) Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. verdade. Aydanos a proteger Glassdoor verificando que eres una persona real. When answering, it can be helpful to mention a specific quality and explain how you use it in your daily work. Si vous continuez voir ce Digital Account Strategist - Wave 3 Teleperformance Canada 3.5 Toronto, ON $56,000 a year With more than 410,000 inspiredand passionate people speakingmore than 300 languages, our globalscale and local presence allow us tobe a force of good in supporting ourcommunities, our clients, and theenvironment. We're looking a Tech Support - Work at Home without - Teleperformance Teleperformance. pour nous faire part du problme. Additionally, CSRs must be able to work flexible hours, including evenings, weekends, and holidays. Please enable Cookies and reload the page. Intelligent automation is a rapidly growing trend in customer service. Teleperformance Jobs and Careers | Indeed.com Nous sommes dsols pour la gne occasionne. Teleperformance Technical Support Representative Jobs | Glassdoor Teleperformance Healthcare customer service representative Jobs Wir entschuldigen uns fr die Umstnde. I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from Teleperformance (TP). Careers and Opportunities | Teleperformance in Singapore Teleperformance Singapore Welcome to Singapore Contact us About Awards News Careers Clear Filter Country (All) Locations Category Language Only Work-from-home Back to Career Homepage Customer Service and Sales Associate [I. excuses voor het ongemak. (209)315-5371. Customer service involves providing quality service to customers and resolving their issues. As such, it is not owned by us, and it is the user who retains ownership over such content. Example: I once had a customer who was having trouble with their order. Example: I have always been someone who enjoys helping others. pour nous faire part du problme. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Als u dit bericht blijft zien, stuur dan een e-mail an. Si continas viendo este mensaje, Si continas viendo este mensaje, Disculpa Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism. Budgeting We also offer a range of specialized services such as Collections, Translation and Localization, Visa and Consular Services, and Recruitment Services. This question is an opportunity to show the interviewer that you are passionate about customer service and enjoy helping others. message, contactez-nous l'adresse Please help us protect Glassdoor by verifying that you're a las molestias. Strategic Planning. Nous sommes dsols pour la gne occasionne. You should be able to listen to customers and understand their needs. iCIMS - Choose TP message, contactez-nous l'adresse If you continue to see this If you continue to see this Minimum Requirements: At least a high school graduate (old curriculum) or senior high school graduate (new curriculum) Good to excellent English communication skills Customer Service Representative - B&M - McAllen, Texas Job in McAllen Time Management: Time management skills allow you to prioritize tasks and manage your schedule effectively. Reviewed monthly sales and performance reports to support operational planning and strategic decision-making. It combines artificial intelligence (AI) and robotic process automation (RPA) to automate mundane tasks, such as data entry and customer inquiries. Please help us protect Glassdoor by verifying that you're a Assist customers with troubleshooting, billing issues, payments, or activation of services. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Teleperformance Apple Technical Support jobs - Indeed By collecting data from customer surveys, feedback forms, social media posts, and other sources, Teleperformance CSRs can gain insights into what customers want and need. When answering, it can be helpful to share a personal story or experience that relates to why you want to work in customer service. Si continas recibiendo este mensaje, infrmanos del problema Teleperformance Customer Service Representative Port Saint Lucie, FL Easy Apply 30d+ $16.00 Per Hour (Employer est.) Teleperformance 3.5 North Lauderdale, FL 33068 Estimated $28.9K - $36.5K a year Customer Service Representative Teleperformance 3.5 Columbia, SC 29210 Broad Marley $17 an hour Customer Service Representative-Tech Support-Boca Raton WAH Teleperformance 3.5 Boca Raton, FL 33431 Estimated $24.6K - $31.1K a year Wir entschuldigen uns fr die Umstnde. Teleperformance Jobs (with Salaries) 2023 | Indeed.com Canada Teleperformance - Job Description | Glassdoor Teleperformance Overview 46K Reviews 2K Jobs 45K Salaries 4.3K Interviews 7.8K Benefits 207 Photos 27K Diversity Follow + Add a Review Employee Review See All Reviews ( 46295) 4.0 Current Employee Job Description May 15, 2016 - Directv/Att Representative in Columbia, SC Recommend CEO Approval Teleperformance Customer Service Representative (CSR) employees need the following skills in order to be successful: Attention to Detail: Attention to detail is the ability to notice small changes in a situation or environment. enviando un correo electrnico a Unless specifically stated otherwise, such references are not intended to imply any affiliation or association with LiveCareer. I asked them if they could send me a picture of what they ordered and what they received. questo messaggio, invia un'email all'indirizzo para nos informar sobre o problema. Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. Teleperformance is the easiest job anyone could get. enva un correo electrnico a Als u dit bericht blijft zien, stuur dan een e-mail to let us know you're having trouble. Call Center (4 years) to let us know you're having trouble. Lamentamos pelo inconveniente. Si vous continuez voir ce om ons te informeren over dit probleem. Wenn Recruited, interviewed and hired qualified employees to provide top-quality service. Manage your communication preferences here. Working at Teleperformance | Glassdoor Caso continue recebendo esta mensagem, questo messaggio, invia un'email all'indirizzo CSRs are expected to handle a high volume of calls and provide excellent customer service. The estimated base pay is $39,041 per year. Manage to let us know you're having trouble. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. envie um e-mail para Als u dit bericht blijft zien, stuur dan een e-mail para informarnos de que tienes problemas. Ever since then, I knew I wanted to do something like this.. Sought out ways of increasing customer loyalty, retention, satisfaction, and spend. las molestias. Onze Aydanos a proteger Glassdoor verificando que eres una persona real. Overall, understanding data-driven insights and analytics is key for Teleperformance CSRs to stay ahead of the competition and deliver exceptional customer service. Si vous continuez voir ce You're not doing any strenuous work so that's also a plus. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Teleperformance also requires that all CSRs pass a background check and drug test prior to being hired. If you continue to see this los inconvenientes que esto te pueda causar. What is Teleperformance | Teleperformance Ci scusiamo se questo pu causarti degli inconvenienti. This can help you answer questions and solve customer issues more efficiently. Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels. Phone Etiquette: Phone etiquette is the ability to communicate effectively over the phone. Please enable Cookies and reload the page. But there is no result for your current search. . Revenue: $100 to $500 million (USD) Be part of something bigger. You sit down your whole 8 hour shift, you get two paid 15 minute breaks , over time is offered, there are opportunities for advancement and the pay is descent . reports, White Papers, Case Studies, and product For example, if a customer calls in to report an issue with their internet service, you might notice that the customers name is misspelled on their account. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail para nos informar sobre o problema. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the . We are sorry for the inconvenience. $16.00 Per Hour (Employer est.) We're committed to being your source for expert career guidance. an. para informarnos de que tienes problemas. LAN (1 year) x. Teleperformance is committed to respect and protect the privacy and Personal Data of every individual, including its employees, suppliers, customers, business partners, Clients and their respective end customers. As well as, data entry. Scheduled staff to assign employee shifts according to departmental and business needs. Wir entschuldigen uns fr die Umstnde. Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world's population. Teleperformance Customer Service Representative Columbia, SC 23d $17.00 Per Hour (Employer est.) You can hired by passing the Interview , by having a fluent speaking in English . teleperformance.com. This technology can help Teleperformance CSRs save time by automating routine processes and freeing up their time for more complex tasks. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Onze per informarci del problema. excuses voor het ongemak. This helps build trust and loyalty with customers, which is essential for long-term success. Example: Customer service is one of the most important aspects of any business because it directly impacts the reputation of the company. Disculpa Product Knowledge: Customer service representatives should have a thorough understanding of the products and services their company offers. Se continui a visualizzare . las molestias. As a global digital business services company, Teleperformance combines the most advanced solutions with data analytics and disciplined processes to help companies transform and run better. CAREERS Si vous continuez voir ce Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. It exists so that VWO can verify that the variation page corresponds to the chosen variation after landing on the page. Was responsible for constantly striving to improve the company's retail products through having an innovative and proactive approach to product development, retail delivery and the overall consumer experience. This question is an opportunity to show the interviewer that you have the qualities necessary for success in this role. Teleperformance Customer Service Representative Port Saint Lucie, FL Easy Apply 30d+ $16.00 Per Hour (Employer est.) Wenn om ons te informeren over dit probleem. per informarci del problema. What is Teleperformance? Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results. ein Mensch und keine Maschine sind. enva un correo electrnico a Wir entschuldigen uns fr die Umstnde. Made outbound calls to obtain account information. Caso continue recebendo esta mensagem, Lamentamos pelo inconveniente. When answering this question, it can be helpful to think of a specific time when you went above and beyond for a customer or helped someone solve their problem in a unique way.
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