Alternatively, you may communicate with us regarding your loss claims by sending your check(s) and other required documents via regular mail or overnight mail or via fax at any time, as follows: For other inquiries please call our Insurance Department at 1-800-441-4145, If your inquiry involves real estate taxes, please contact our Tax Department at 1-866-801-1373. Copyright 2023 Select Portfolio Servicing, Inc. All rights Here are somecommonly used forms tomanage your mortgage account. Please visit www.SLS.net to create or manage your account. If you reside in an area impacted by a federally-declared disaster, you may qualify for a short-term disaster forbearance. Mortgage and other bills can be paid at doxo. Our well-rounded co-issue team purchases your MSRs quickly with consistent, reliable delivery options and competitive pricing. Making a payment on yourMortgage, Home EquityLine of Credit or any otheraccount type is simple. Special Subservicing Asset Management Debt Recovery Log into InvestorWeb Contact Us Login SERVICING Create your InvestorWeb account Log into your InvestorWeb account SECONDARY MARKETING Log into your MSR Seller account Log into your cooperative account ASSET MANAGEMENT Log into your REO account Log into your valuations account United States A A A Toll Free: 1-800-258-8602 Welcome, SPS customers. Our risk management and compliance controls protect our clients' investments through evolving regulatory and policy changes. We deep expertise in servicing HELOCs and many other asset classes. To update your preferences go to your profile page. I highly recommend! While SLS is unable to provide a translation of documents in languages other than English commonly-used debt terms translation and description can be found in multiple languages on the NYC Consumer Affairs Departments website,www.NYC.gov/dca. If you have any questions or need assistance, please reach out to our After reading so . Our versatile servicing team helps protect your revenue and improve performance for even the most complex portfolios. Choose an option below to set up Autopay: Arrange with your financial institution to have payments sent to us every month. Our dedicated relationship managers engage with clients often even daily to ensure alignment to their objectives. Login - SPS Corporate Website Specialized Loan Servicing LLC Whether you choose to utilize your brand or ours, we treat your customers as if they are our own, acting as an extension of your brand through digital, print, call center and IVR communication. Learn about doxo and how we protect users' payments. contact the administrators of such websites with any questions or concerns regarding Welcome to your loan headquarters. - SLS and / or Password. If you are in a confirmed FEMA disaster area, please contact Customer Service at 1-800-315-4757. If you have received a request to submit funds made payable to an individual, please contact Customer Care Department with questions at 1-800-315-4757 Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. If you are in a confirmed FEMA disaster area, please contact Customer Service at 1-855-262-4737. Our trusted experts have decades of experience anticipating situations before they become problems, and preparing solutions before they become necessary. To Request a payoff statement for your loan. Loan Servicing Info for GMFS Mortgage. New York Customers: The online messaging feature is not available. 123 reviews. For requests for information and notices of error regarding your account, please use the address SLS has designated under the Real Estate Settlement and Procedures Act and Regulation X for this purpose: Request for Information: A request for information is a written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) relating to the servicing of the mortgage loan that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the information you are requesting regarding your account. With the demand for equity products rising, you can count on us. If you are in a confirmed FEMA disaster area, please contact Customer Service at 1-800-315-4757. ServiceHomeLoan.com allows you to access your mortgage account to make payments, schedule automatic payments, access your annual tax information, manage escrow and more. GMFS Mortgage Loan Recast Info and Application. A complaint form and instructions may be downloaded and printed from the Departments website located at www.sml.texas.gov or obtained from the Department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov. P.O. Here are some helpful videos about common mortgage related topics. doxo helps you manage your bills and protect your financial health: doxo is not an affiliate of Specialized Loan Servicing. The Office of Federal Student Aid awarded new contracts to five loan servicersa key milestone in the Education Department's years-long effort to modernize its student loan system. Should your payment amount change, the new payment will be automatically deducted from your bank account. The security and privacy policies of the third-party may be different than those of SLS. SPS may provide links to external websites to which we have no control over the After receipt of a notice of error, SLS will not furnish adverse information to a credit reporting agency regarding any payment that is the subject of a notice of error while your inquiry is being reviewed. Computershare Limited 1996 - 2023. Our History - Computershare Loan Services Send a check, cashiers check, or money order to the appropriate address below. Education Department Inks New Contracts With Loan Servicers To Request a payoff statement for your loan. We have serviced over 16,000 seriously delinquent loans with a value of $1.4B, with a current overall re-performing ratio of 36% and an average of 58% for residential loans over the past 4 years. We measure probability of default, anticipate recidivism, and apply borrower contact strategies that get results. SLS will provide a written acknowledgment of your inquiry within 5 days of receipt of your request (excluding legal public holidays, Saturdays and Sundays). Our hours of operation are Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. This statement does not apply if SLS is servicing your residential mortgage loan. With Computershare Loan Services, you get an extension of your team that helps you stay one step ahead. As you will be entering a website hosted by another party, we encourage you to read and evaluate the privacy and security policies of the site you are entering. creating an account at the Insurance Loss Claim Website. All rights reserved. Log-in to manage your mortgage account How Can We Help You? To ensure prompt and accurate processing of your payment, please include Alternatively, you may communicate with us regarding your loss claims by sending your check(s) and other required documents via regular mail or overnight mail or via fax at any time, as follows: For other inquiries please call our Insurance Department at 1-800-441-4145, If your inquiry involves real estate taxes, please contact our Tax Department at 1-866-801-1373. Notice of Error: A notice of error is written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) that asserts a certain specified error that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the error you believe occurred relating to the servicing of the mortgage account. Fax to: Specialized Loan Servicing LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. FirstBank Mortgage is transitioning to a new servicer for mortgage loans in a phased approach beginning on 6/1/2022. Online: Log into your account and select the Payoff Quote option located on the Home screen. Specialized Loan Servicing | 3,830 followers on LinkedIn. And we do it all on a global scale. Please note that Specialized Loan Servicing LLC ("SLS") makes no endorsement or claims about the accuracy or content of the information contained or the products found on third-party websites. Loan Servicing Where can I find it? Please note these general contacts above should not be used to submit a request for information or notice of error regarding your account. Fax to: Specialized Loan Servicing LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. Please try again later. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Loss Mitigation. Pay with your Visa, MasterCard, or Discover debit card, with Apple Pay, or with your bank account. Button to open Collapsible left side menu. Specialized Loan Servicing LLC: NMLS ID Main Office 2168; NMLS ID Branch 972456, Privacy Policy for Specialized Loan Servicing, Privacy Policy for Specialized Loan Servicing (California), Privacy Policy for Specialized Loan Servicing (California Consumer Privacy Act), State Licenses for Specialized Loan Servicing, Federal Emergency Management Agency's (FEMA). ", I want to compliment my agent on her professionalism and sincerity. Although loan servicing companies are allowed to pass on charges from third-parties to consumers when these third-parties provide services to borrowers, they are prohibited from inflating these costs in order to pocket a profit. Top 510 Specialized Loan Servicing Reviews - ConsumerAffairs If you have experienced a loss and need to submit a claim, you may upload the required documents and track the progress of your claim online 24/7 by accessing and Notice of Error: A notice of error is written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) that asserts a certain specified error that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the error you believe occurred relating to the servicing of the mortgage account. All rights reserved. All disputes must be sent to the designated address found under the Disputes tab. 1-678-459-9746 (Attention: Loss Draft Department). Login SERVICING Create your InvestorWeb account Log into your InvestorWeb account SECONDARY MARKETING Log into your MSR Seller account Log into your cooperative account ASSET MANAGEMENT Log into your REO account Log into your valuations account United States Find Computershare in your country United States United Kingdom Computershare Login All disputes must be sent to the designated address found under the Disputes tab. For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. We're an active RMBS market participant that supports various reporting requirements, advancing structures and product types including Non-QM, Jumbo Prime, 2nd liens, HELOCs, and RPLs. Original review: Dec. 30, 2022. Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. Specialized Loan Servicing Reviews: 123 User Ratings - WalletHub A request for information or notice of error does not prevent Angel Oak from initiating foreclosure if proper grounds exist under the mortgage documents. MANAGE YOUR ACCOUNT Now more than ever, it's easy to manage your account online, including: Set up Automatic Payments View Statements Set up Third Party Access Make a Payment Request Payment History View Letters Submit Proof of Insurance Request Assistance Upload Documents To manage your account, please sign in. What types of Specialized Loan Servicing payments does doxo process? These websites are provided solely for your convenience. Contact Us. Making a payment on your Mortgage, Home Equity Line of Credit or any other account type is simple. This statement does not apply if SLS is servicing your residential mortgage loan. doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Specialized Loan Servicing. Fax to: CMC Funding, Inc 1-720-241-7537 This year, we were awarded Freddie Mac's GOLD SHARP award for our superior servicing portfolio performance, outstanding customer service to borrowers, and positive efforts to cure delinquencies. Welcome to Servicing Loans. They helped me when I was in a difficult situation with property taxes. 1996 - 2023 Computershare Limited. https://gmfsmortgage.servicingloans.com 1-866-392-1860. 800-315-4757. All property insurance policies should include the following mortgagee clause: Insurance documents may be mailed to the address above, faxed to 1-678-475-8763 or uploaded to www.MyCoverageInfo.com/SLS. For licensing information, go to:www.nmlsconsumeraccess.org Our hours of operation are Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. By clicking the continue button, you will leave our website and be redirected to a third-party web site. We accept calls from relay services on behalf of hearing-impaired borrowers. Resolution Process What You Can Expect: Untimely Requests: A request for information or notice of error is not considered timely if the written correspondence is received more than one year after either the date of transfer of servicing or the date the mortgage account was discharged (either paid in full or discharged through foreclosure or a deed in lieu of foreclosure or a short sale without full satisfaction of the underlying contractual obligation). A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. Logos and other trademarks within this site are the property of their respective owners. He did not rush me off the phone or cut me off; and his answers to my questions showed he took the time to actually listen. The Bureaus investigation found that since January 2014, SLS violated the Real Estate Settlement Procedures Act (RESPA), its implementing regulation, Regulation X, and the Consumer Financial Protection Act of 2010 (CFPA) by taking prohibited foreclosure actions against mortgage borrowers who were entitled to protection from foreclosure, and by failing to send or to timely send evaluation notices to mortgage borrowers who were entitled to them. For California Consumers: Please be advised that we collect information you provide to make the mortgage or HELOC payment. GMFS will provide a written acknowledgment of your inquiry within 5 days of receipt of your request (excluding legal public holidays, Saturdays and Sundays). On May 11 2020, the Consumer Financial Protection Bureau (Bureau) issued a consent order against Specialized Loan Servicing, LLC (SLS), a mortgage-loan servicer in Colorado. SLS will provide a written response within 30 days (excluding legal public holidays, Saturdays and Sundays) and will make corrections to your account, if appropriate, depending on the outcome of our review. If you have any questions or need assistance, please reach out to our Login - Service Home Loan Brokers Have the ability to see all their originated loans, monitor the loan aging and loan life-cycle. Computershare Limited 1996 - 2023. For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. I'm looking for my bill. instructions how to enable JavaScript in your web browser. As of February 29, 2020, SLS serviced a portfolio of mortgage loans worth about $112.69 billion. I accept the Specialized Terms of Use and acknowledge Specialized will use my information in accordance with its Privacy Policy. PLEASE NOTE Under no circumstance would Specialized Loan Servicing require or request borrowers to wire or submit funds to an individual. Please check with your financial institution to ensure that the payment is received timely to avoid late fees; Do you want to view informational videos regarding the servicing of your mortgage? After receipt of a notice of error, Angel Oak will not furnish adverse information to a credit reporting agency regarding any payment that is the subject of a notice of error while your inquiry is being reviewed. Our trusted experts have decades of experienceanticipating situations before they become problems, and preparing solutions before they become necessary. Access your Account Login FAQ Customer Third Party User Name Password Forgot User Name / Password? Most Recent. Specialized Loan Servicing LLC 1996 - 2023 Computershare Limited. SLS will provide a written response within 30 days (excluding legal public holidays, Saturdays and Sundays) and will make corrections to your account, if appropriate, depending on the outcome of our review. If you're not sure if the impact in your area has been declared as a natural disaster, visit the website Federal Emergency Management Agency's (FEMA) for more information. Welcome, SPS customers. The security and privacy policies of the third-party may be different than those of SLS. Continue as a guest without having to register/sign in. Please visit www.SLS.net to create or manage your account. You, your carrier, or agent can upload your latest insurance information. In some cases, SLS obtained foreclosure judgments and conducted foreclosure sales on borrowers homes when Regulation X would have entitled the borrowers to protection from foreclosure had SLS complied with that rule. SLS will provide a written acknowledgment of your inquiry within 5 days of receipt of your request (excluding legal public holidays, Saturdays and Sundays). Im thrilled to be a new customer!, "Specialized Loan Services is by far the best mortgage company. All programs may not be available. Online: Log into your account and select the Payoff Quote option located on the Home screen. Specialized Loan Servicing (SLS) | Pay Your Bill Online - doxo No endorsement has been given nor is implied. ", instructions how to enable JavaScript in your web browser. Valuation services are performed by Computershare's licensed appraisal management company, Computershare Valuation Services Our multi-faceted Cooperative team helps strengthen your business with priority access to our curated selection of preferred partners. instructions how to enable JavaScript in your web browser. Welcome to the SLS Customer Portal This portal provides its users with real-time access to account information, in a secure and user friendly interface. For California Consumers: Please be advised that when you log into the website, we will be collecting your personal information.Click hereto view our California Consumer Privacy Act Notice that details the categories of personal information that will be collected and the purpose for which the information will be used. Our reputation for tightly managed processes, air-tight compliance, and multiple security checkpoints is unmatched. Please note these general contacts above should not be used to submit a request for information or notice of error regarding your account. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. Here are some helpful videos about common mortgage related topics. Special Subservicing Asset Management Debt Recovery Log into InvestorWeb Contact Us Login SERVICING Create your InvestorWeb account Log into your InvestorWeb account SECONDARY MARKETING Log into your MSR Seller account Log into your cooperative account ASSET MANAGEMENT Log into your REO account Log into your valuations account United States A complaint form and instructions may be downloaded and printed from the Departments website located at www.sml.texas.gov or obtained from the Department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov. That frees them up to do what they do bestbuild powerful brands that keep long-term customer relationships at heart. Complaints for Specialized Loan Servicing, LLC - Better Business Bureau Online: Log into your account and select the Payoff Quote option located on the Home screen. Please note a mortgage servicer is not obligated to respond to an untimely request for information or notice of error. All rights reserved. If you're not sure if the impact in your area has been declared as a natural disaster, visit the website Federal Emergency Management Agency's (FEMA) for more information. The consent order requires SLS to pay $775,000 in monetary relief to consumers, waive $500,000 in borrower deficiencies, pay a $250,000 civil money penalty, and implement procedures to ensure compliance with RESPA and Regulation X. Customer Care Department at, 1-866-392-1860. Please note these general contacts above should not be used to submit a request for information or notice of error regarding your account. Login to access your account A request for information or notice of error does not prevent SLS from initiating foreclosure if proper grounds exist under the mortgage documents. All payments should be made payable to Specialized Loan Servicing, including those made via MoneyGram or Western Union. All disputes must be sent to the designated address found under the Disputes tab. For residents of New York: SLS has a pending application for a New York Mortgage Banker License. All property insurance policies should include the following mortgagee clause: Insurance documents may be mailed to the address above, faxed to 1-678-475-8763 or uploaded to www.MyCoverageInfo.com/GMFS. For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. If you reside in an area impacted by a federally-declared disaster, you may qualify for a short-term disaster forbearance. creating an account at the Insurance Loss Claim Website. NEW USER SIGN UP MAKE A PAYMENT Cancel A request for information or notice of error does not prevent GMFS from initiating foreclosure if proper grounds exist under the mortgage documents. Our hours of operation are Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. If you reside in an area impacted by a federally-declared disaster, you may qualify for a short-term disaster forbearance. Specialized Loan Servicing LLC: NMLS ID Main Office 2168; NMLS ID Branch 972456. Please note that if the amount of your required loan payment changes, you are responsible for Payments are free with a linked bank account. Affiliated Entities: SN Servicing Corporation specializes in seriously delinquent loans (more than 90 days past due), including HUD/FHA loans. Please Borrowers . February 14, 2023 @Lonelyboy7. We are rankedTier 1 by FHA and Ginnie Mae and receiveconsistent recognition from Fannie Mae's Servicer Total Achievement and Rewards (STAR) award and Freddie Mac's Servicer Honors and Rewards Program (SHARP). reserved, Reproduction in whole or in part without permission is prohibited, This site is best viewed in Microsoft Edge browser. This portal provides its users with real-time access to account information, in a secure and user friendly interface. For general inquiries and communications that do not include requests for information or a notice of error regarding your account, our general mailing address is: You may contact Customer Support via your message center by logging into your account, clicking on the message center letter icon, and clicking the New Message icon. The overhaul would eventually centralize the student loan servicing system . creating an account at the Insurance Loss Claim Website. Computershare Loan Services (CLS) is a single-source provider of mortgage services. 85%. At Angel Oak Home Loans LLC, we want you to feeltaken care of. Notice of Error: A notice of error is written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) that asserts a certain specified error that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the error you believe occurred relating to the servicing of the mortgage account. Have you recently receiveda welcome packet from us?Set up your account. those websites. To view all available payment methods, please click here. Login UPLOAD DOCUMENTS FREQUENTLY ASKED QUESTIONS JOIN OUR TEAM A A A Toll Free: 1-800-258-8602 Welcome, SPS customers. Until that license is approved, this site is not authorized by the New York State Department of Financial Services. Access your Account Login FAQ Customer Third Party User Name Password Forgot User Name / Password? How can I contact Specialized Loan Servicing about my bill? Customer Care Department at, 1-800-315-4757. For licensing information, go to:www.nmlsconsumeraccess.org, "My SLS representative was professional, confident and kind. As of February 29, 2020, SLS serviced a portfolio of mortgage loans worth about $112.69 billion. Read more about our success on our news page. Being recognized as best in our peer group is the result of bringing together the industry's best talent to protect client revenue and improve performancefor even the most complex prime and default servicing portfolios. Set up your account. We accept calls from relay services on behalf of hearing-impaired borrowers. Payments can be set up on a weekly, biweekly, semimonthly, or monthly frequency. For requests for information and notices of error regarding your account, please use the address Angel Oak has designated under the Real Estate Settlement and Procedures Act and Regulation X for this purpose: Request for Information: A request for information is a written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) relating to the servicing of the mortgage loan that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the information you are requesting regarding your account. Computershare Limited 1996 - 2023. If you're not sure if the impact in your area has been declared as a natural disaster, visit the website Federal Emergency Management Agency's (FEMA) for more information. To Request a payoff statement for your loan. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. Do you want to view informational videos regarding the servicing of your mortgage? That's how we deliver timely and helpful advice, better business insights, and essential industry projections. We accept calls from relay services on behalf of hearing-impaired borrowers. For general inquiries and communications that do not include requests for information or a notice of error regarding your account, our general mailing address is: You may contact Customer Support via your message center by logging into your account, clicking on the message center letter icon, and clicking the New Message icon. If you have received a request to submit funds made payable to an individual, please contact Customer Care Department with questions at 1-800-315-4757 Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. Here are some commonly used forms to manage your mortgage account. Alternatively, you may communicate with us regarding your loss claims by sending your check(s) and other required documents via regular mail or overnight mail or via fax at any time, as follows: For other inquiries please call our Insurance Department at 1-800-441-4145, If your inquiry involves real estate taxes, please contact our Tax Department at 1-866-801-1373. Download forms Watch how-to videos Read our general FAQs Read our adjustable rate indices FAQ Read our blog. The content of any site to which you link from this summary is solely the responsibility of the provider of that web site. I searched for reviews on Specialized Loan Servicing (SLS) and found many people shared horrible and similar experience with SLS on this website. 1.4. A request for information or notice of error does not prevent SLS from initiating foreclosure if proper grounds exist under the mortgage documents. Online: Log into your account and select the Payoff Quote option located on the Home screen. New York Customers: The online messaging feature is not available. Gmfs Llc Resolution Process What You Can Expect: Untimely Requests: A request for information or notice of error is not considered timely if the written correspondence is received more than one year after either the date of transfer of servicing or the date the mortgage account was discharged (either paid in full or discharged through foreclosure or a deed in lieu of foreclosure or a short sale without full satisfaction of the underlying contractual obligation).
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