You can also contact the IRS regarding your refund by calling 800-829-1040. You can contact SBTPG (also known as Civista Bank) by calling 877-908-7228. Who is Santa Barbara Tax Products Group? Deluxe to maximize tax deductions. Self-employed taxes. Fast Cash Advance is an optional tax-refund related loan provided by First Century Bank, N.A., member FDIC (it is not the actual tax refund) and is available at participating locations. Back . By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you want to run a report for all clients, no specific file should be highlighted. Thank you for sharing that information. If I am not recieving the advance that was agreed upon, then I don't believe they have the right to give the banks my tax information? Give clients more time to request an advance. They just tell you we dont know why youre declined. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. TurboTax does not receive any updates from the IRS. My refund was ACCEPTED by the IRS on 1/21/22. Refund. You can contact TPG by clicking here. Taxpayer info . IRS Wheres my fund tool says my Direct Deposit was sent to my bank on 2/16/2022 and I do not see anything funded on my account. Simply sign in to TPG's taxpayer portalusing the information from your client's return. Based on your representations made during the application process and in this Agreement, we agree as follows. Ask questions and learn more about your taxes and finances. Consent to disclose your information for the refund advance loan and for a Turbo Visa Debit Card We're going to disclose the tax information described from your 2019 tax return to First Century Bank (the lender), BorrowWorks (the lender service provider) and Green Dot Bank (the issuer of the card) to process your Refund Advance loan, administer and communicate with you regarding the loan program, and to issue and manage a Turbo Visa Debit Card account for you. Santa Barbara Tax Products Group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. First, check your e-file status to see if your return was accepted: https://turbotax.intuit.com/tax-tools/efile-status-lookup/ Once your federal return has been accepted by the IRS, only the IRS has any control. How to check my refund status with IRS; See all 9 articles Checks. Pay-by-Refund isn't a loan against the refund. You may not receive the Refund Advance if one of these factors doesnt meet the qualifying standards of the lender. Contact us so one of our agents can assist you. Press 1 for English. If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing. A. Once the refund amount is issued to TPG, all associated tax preparation fees are withheld and paid, and the remaining refund amount is issued to the taxpayer. If you signed up for Pay With My Refund, your refund will be handled through the Santa Barbara Tax Products Group (SBTPG, formerly SBBT). It's horrible other are dealing with issues but at least I know it's not just me . A Green Dot Company NMLS ID# 914924 | Technology Privacy Statement, Tax preparation fees are paid from the refund so there's nothing to pay up-front. How does the client view disbursement details for their TPG check or refund transfer? TurboTax does not receive any updates from the IRS. It can take an additional 1-2 hours to process and for the disbursement records to reach your tax software. ProSeries will now download the most current status from the Intuit Electronic Filing Server. My DDD is 3/03 and yesterday my red circle appeared but no change today. TPGs Fast Cash Advances program for refund advance loans eligible up to $500 and $1,000. You'll decide how you want to receive your refund amount too. Once your federal return has been accepted by the IRS, only the IRS has any control. and our @lavetap @imlost2022 If TPG is handling the refund due to having your fees deducted from your refund, you would need to contact them to determine the date your refund will be sent for a direct deposit. You need your filing status, your Social Security number and the exact amount (line 35a of your 2021 Form 1040) of your federal refund to track your Federal refund: https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund, https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others. They are the ones who actually issue the advance. You acknowledge that receiving this Refund Advance Loan has no impact or effect upon the timing of receiving your tax refund. Find a tax pro in your area and see the tax-related products they offer. You must select the refund advance option, efile the return, and then the final decision will be emailed to you. **Disclaimer: Every effort has been made to offer the most correct information possible. There are two ways of checking the Pay-by-Refund status. All bs, they said I would get a 1k advance and once the IRS approved it. Clients are notified the moment they are approved, reducing phone calls from clients asking if they are approved. Access a library of free videos and digital ads you can use for social media, your website, email, and more. *Important: The refund amount field is not the amount on the check. **Say "Thanks" by clicking the thumb icon in a post Why isnt TurboTax checking to see why they are holding folks refund? SSN. The initial approval is just a pre-qualification. I am sorry you were not aware of the terms and conditions. 6 - Fast Cash Advance. If you want to run a report for a specific client, highlight that client. 1 Check with the IRS To view your refund status Go to IRS website 2 Check with TPG To view your refund transfer details Login to TPG Need help? All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. You'll decide how you want to receive your refund amount too. Real experts - to help or even do your taxes for you. For example, for a loan of $2,000 with a repayment period of 30 days, the total amount payable in a single payment is $2,059.16 including principal and interest. Starting in ProSeries 2020 reports can now be accessed directly through TPG's web portal, allowing you to access them from any computer. By clicking "Continue", you will leave the Community and be taken to that site instead. You can go to the Santa Barbara Tax Products Group website if you need assistance with your refund. Incentive paid as long as IRS tax refund is deposited to the GO2bank Visa Debit Card. Hand off your taxes, get expert help, or do it yourself. It is the amount of expected refund due to the taxpayer as acknowledged by the IRS (Form 1040,line 35a). Same crap happened to me! Loan repayment is deducted from your federal tax refund and reduces the subsequent refund amount paid directly to you. **Say "Thanks" by clicking the thumb icon in a post, Why did I not recieved my advance loan when I signed the consent to disclose my information for the refund advance loan, The initial approval is just a pre-qualification. Did the information on this page answer your question? Did the information on this page answer your question? seems like they should have done a better job explaining the process as there are going to be a bunch of upset customers who feel they were lied to about the process. We are glad you received your refund on time. They said call back friday alot of people with 2/24 dates has been sent to anothet.department to be fixed for some reason. Approved - Find the $ amount of loans issued and the number of taxpayers that have received a loan How to opt-in to the Fast Cash Advance program. We reduced the cost to taxpayers in 2022 and costs are staying the same for 2023. Wmr tool that the money has been sent and also on the SBTPG site the money has been funded. The Primary taxpayer's Social Security Number (SSN) Place the expected refund amount acknowledged by the IRS in your tax return in the refund amount box (ex. WHAT? All loans have an Annual Percentage Rate (APR) of 35.99%. So bogus I need some answers, they were advancing that's why i went with them. Trouble logging in? Pay-by-Refund is only available on current year tax returns. **Say "Thanks" by clicking the thumb icon in a post. Have checked repeatedly and nothing. My return was approved and I still haven't heard anything, Same here. this my first year with fees also but SBTPG got my refund yesterday, and is the day before the DDD which is 2/16, then and I got my refund literally 6:18 in the morning. You will not receive a final decision of whether you are approved for the loan until after you file your taxes. If this happens, you should contact the IRS directly by calling IRS Tele-Tax (800-829-4477) or the IRS Taxpayer Assistance Line (800-829-1040). However, like so many others my bank has no record of this transaction. Taxpayers can now log on to taxpayer.sbtpg.com to view the details of their refund disbursement processed by TPG. The process for printing checks in ProSeries has changed. Do not enter commas or decimal points. Fees for other optional products or product features may apply and will be disclosed at the time of application. If I would have known that Turbo tax would make the sudden change without notice, I would have not continued to e-file with turbo tax,and chose a different tax service. All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. I was told to call the IRS but I can't reach anyone. I am starting to wonder if they mailed our checks to our banks. Starting in tax year 2020, ProSeries Professional and ProSeries Basic no longer have the ability to print checks from within the program. I'm blowing this up all over and not recommending them to anyone. There are two ways of checking the Pay-by-Refund status. https://ttlc.intuit.com/community/refunds/help/important-offer-details-and-disclosures-about-refund- Not all consumers will qualify for a loan or for the maximum loan amount. My dd was 2/24 and still nothing sbtpg hasn't funded my account either anyone with this ddd have their refund from sbtpg yet? Money can be deposited into a checking or savings account. There is no funds received by me or at the bank. Federal/ State refund amount. This is not a good look for those of us who have trusted and relied on Turbo tax over the years. Yes same thing. Whats the point? See all 11 articles. If your federal income tax refund (Tax Refund) is paid by the IRS before the Loan is funded, your Loan will not be approved and the Loan will not be funded. They said I did not get approved. How much does Fast Cash Advance cost? You have clicked a link to a site outside of the TurboTax Community. Currently, check cashing at Walmart is not available in NJ and NY. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. TurboTax is committed to protecting your personal information. I don't know if I have a date yet because I can't check my transcripts and PATH was just lifted but I was just concerned by all the comments that I had been reading. spoke to SBTG they told me the delay is due to so many returns being processed it takes time for TT to transmit the info to SBTG. Starting in tax year 2019, TPG will be collecting an additional Document Processing Fee. Where to cash a TPG-issued check; Account PATH Act - Creating refund delays; Have questions about a tax filing from last tax season or earlier? 1 Fast Cash Advance is an optional tax-refund related loan provided by First Century Bank, N.A., member FDIC (it is not the actual tax refund) and is available at participating locations. This includes a technology fee of $19.95. Status of Application; Approval and Funding of Loan. Check your refund status at SBTPG.com once you show as accepted their Im pretty sure you will receive a final approval or denial from TT once your return status is updated with SBTPG. Pick the Disbursement Method that your taxpayer is asking for. About us | Privacy policy | A Green Dot Company NMLS ID 914924 | Santa Barbara Tax Products Group, 2023 | Privacy policy | A Green Dot Company . We'll help you get started or pick up where you left off. SBTG took the fees out 2/8 and the site says it deposited to my account the same day. Once the refund amount is issued to TPG, all associated tax preparation fees are withheld and paid, and the remaining funds are issued to the taxpayer. Tax professional log in. For more detailed information, please click here. This is some bull**bleep**. Process 40+ RTs and get a free premium marketing kit.5. See. 2 GO2bank cards are issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. As a Green Dot Company, Santa Barbara Tax Products Group makes paying for tax preparation easier and provides fast access to your tax refund via convenient payment methods. Fast Cash Advance. The Pay-by-Refund Reject Details screen will explain what needs to be done before resubmitting the bank application. No, that is a lie they will NOT be able to assist anyone. You can access the online check printing instructions. Still have not received a response to the issue. Your approval is based on the size of your federal refund and your tax information, along with other factors. First, check your e-file status to see if your return was accepted: https://turbotax.intuit.com/tax-tools/efile-status-lookup/. The fee is an industry-wide standard across all professional tax preparation software. If your client displays Awaiting Authorization and you expect a Ready to Print status (or similar), you should first make sure that the client's refund has been issued. I have gotten some kind of a payment but was not for the right amount when I call SBTPG and they said they don't have record of my information. Based on your representations made during the application process and in this Agreement, we agree as follows. Only if you are part of a service bureau should you proceed: Ask questions, get answers, and join our large community of Intuit Accountants users. If enrolled through a service bureau, please check with bureau associate for details on incentive payment. So you can handle more important things. By clicking "Continue", you will leave the Community and be taken to that site instead. You must select the refund advance option, efile the return, and then the final decision will be emailed to you. This isnt right. If you want to run a report for multiple clients, hold down the, While on the Service Bureau Options screen press and hold down the. To easily view rejection details for a bank application, we have provided details in the Pay-by-Refund HomeBase View. I've done the same thing I spoke with someone who picks up after maybe almost a hour but they say they have to transfer me because I filed with tt and then I'm holding for hours just for the line to hang up never speaking with anyone about my situation I'm going to try again though. @Tabathapay1 How did you pay for your Turbo Tax fees? $39.95 incentive paid by 6/30/23 for taxpayers with Fast Cash Advance and IRS-funded Refund Transfer deposited to a GO2bank Visa Debit Card. to receive guidance from our tax experts and community. @CarissaMThanks for engaging with us. Seems a bit deceiving. For more detailed information, please clickhere. If we or our partners detect unusual activity in relation to your account or filing, we'll notify you to make sure that you recognize the activity. Tax professionals may issue checks from their office once IRS or state funding is received. TurboTax Live tax expert products. The amount of the loan and applicable interest will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. Drake Support is unable to view the check stub or any additional details. In ProSeries, check print authorizations for your client's tax refunds are often received automatically when you submit new electronic returns. Follow the TPG instructions to print checks. In State Pay-by-Refund Option sectioncheck. Youre probably right. So why all of a sudden, am I no longer approved? Went to SBTPG website and still showing unfunded as of 3/02/2022. Enter the whole dollar amount only. - Community. It's either deliberately misleading customers, or signing on false terms..? The base fee for Pay-by-Refund is $59.90. 3 Based on cost for post-acknowledgment refund advance. Refund Transfer. I hope its better by mid-FebruarySmh. Thr bank keeps saying they have nothing but TurboTax last night told me the IRS will be sending my federal like they did my state ? We will only be committed to make a Loan if and when we disburse Loan proceeds to you in the manner set forth below. State Pay-by-Refund can only be e-filed if a federal return is being processed with Pay-by-Refund as well. Mine are always 2-3 days before. TurboTax Live Basic Full Service. Ask questions and learn more about your taxes and finances. to receive guidance from our tax experts and community. 3 Check with your tax professional or software provider for availability. This hasnt happened in my case yet but my refund has to go to them for my fees. Premier investment & rental property taxes, An incorrectly entered bank account number in your direct deposit information, Using a bank account that belongs to another person. Privacy Policy. For preparers, an overview of the TPG website changes and new reports is available in a video from TPG. Taxpayers looking for a safe and easy alternative to a paper check can receive their refund on a GO2bank Visa Debit Card.2. Kinda surprised I got it on time despite seeing way too many bad reviews about SBTPG but Im guessing maybe I got lucky or just because cashapp does early deposits. Fast Cash Advance notifications. For preparers, an overview of the TPG website changes and new reports is available in a. Disbursement details are no longer printed on the check stub, however, a bank product information page, 17419: TPG - Check and Refund Disbursement Details, EPS Direct Pay and TPG Prep Paid - Accounts Receivable Products. And even if the IRS gave you that date, it's not tomorrow yet. What if a client wants a card but not a Fast Cash Advance? You have clicked a link to a site outside of the TurboTax Community. At first I had all green circle with a very small red piece, that said $7 was taken out. If your fees were taken out per SBTPG, you will have to follow up with your bank. 2010-2023 Santa Barbara Tax Products Group, all rights reserved. I just wanted to know if there is a problem sending funds? Your loan amount will be based on a portion of your anticipated federal refund to a maximum of 50% of that refund amount (minus any stimulus payment credit, also known as Recovery Rebate Credit). Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Not all consumers will qualify for a loan or for the maximum loan amount. TPG Refund Transfer details. Funds are disbursed immediately upon IRS or state funding, reaching your bank account in 1-2 business days. Loans are offered in amounts from $500-$7,000 and are offered both pre-IRS acknowledgment of the tax return and post-IRS acknowledgment of the tax return. Filing status. Im concerned now and will forever pay upfront if needed now. We have not yet committed to make any Loan. I'm confused. What is the taxpayer cost for Fast Cash Advance? Hand off your taxes, get expert help, or do it yourself. If you signed up to offer a Refund advance loan the taxpayer can apply a refund advance loan for 2022 individual returns. What happens if my direct deposit is returned? Taxpayers looking for a safe and easy alternative to a paper check can receive their refund on a GO2bank Visa Debit Card. Note: If you received this email but you didn't use Pay With My Refund (or TurboTax for that matter), somebody might be trying to use your info to file a fraudulent return. If the client has been issued a check print authorization by TPG, the authorization should be retrieved by ProSeries and the status will change from Awaiting Authorization to Ready to Print. We'll help you get started or pick up where you left off. Tax preparation fees are paid from the refund so there's nothing to pay up-front1, Secure, fast payment with convenient refund disbursement options, Tax refund is available the same day the IRS issues the automated payment. Real experts - to help or even do your taxes for you. Transcript and WMR say 3/3 deposit. If your request for a Loan is approved and all conditions to funding are met, we will advise you of the final approved amount of your Refund Advance Loan. You have clicked a link to a site outside of the TurboTax Community. A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement, ERO Fee (advance isssued via cashier's check or direct deposit), Post-ACK Advance (avail. What's the status of my refund? The agreement letter that I signed with Turbo Tax was consent for them to process my approved advance loan and send the banks my tax information for processing. And no money? Then directed to set up the turbo debit card account. There does not seem to be a rhyme or reason as to who is affected. I did not recieve that email because I was approved for a specified amount. Process 40+ RTs and get a free premium marketing kit. IRS where my Refund shows ours was paid yesterday. Thanks for sharing some positivity!. Shipped straight to your door. Especially since they are getting their fees? High loan approval rates means you enjoy more happy clients and more positive word of mouth. You acknowledge that receiving this Refund Advance Loan has no impact or effect upon the timing of receiving your tax refund. We'll help you get started or pick up where you left off. Archived post. Once the tax return is prepared and a refund is expected, a Refund Transfer can be used to pay for tax preparation. This is the loan agreement everyone signed for the advanced refund. 2010new Date().getFullYear()>2010&&document.write("-"+new Date().getFullYear()); Santa Barbara Tax Products Group, all rights reserved. View help center. The amount of the loan will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. This section only applies to checks for tax year 2019 and prior. I havent heard anything. Shipped straight to your door. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Help. When IRS or state tax funding has been received, TPG releases the funds starting at 2:30 PM Pacific time. About us . If you get through let me know what they say. Called my bank and said it simply had not been received and it shows up immediately when it does. I am so glad to hear that someone received their refund without any issues. There's no ERO fee* when clients receive an IRS acknowledged advance on a GO2bank Visa Debit Card. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You may have received an email from our partner Santa Barbara Tax Products Group (SBTPG) regarding a hold on your federal refund. I was told as soon as they receive the return status they will make their decision. This fee will be taken out of the taxpayer's refund along with the bank fee. Fees and limitations apply. Status of Application; Approval and Funding of Loan. All online tax preparation software. Determine who you would like to run the report on. IRS shows paid and sent to bank. I was told I was approved and even directed me to create an account with credit karma? To log in, the taxpayer will need to enter the primary taxpayer's SSN and the expected refund amount*, and select their filing status. Did the information on this page answer your question? For more detailed information, please click, . Offer and terms subject to change at any time without prior notice. Let us handle collecting your tax prep fees. Cost is $4 or less for checks up to $1,000 and $8 or less for checks up to $7,500. You can contact SBTPG toll-free at 1-877-908-7228 or go to their secure website if you need more information. The email you received should have included the reason why you were not approved.
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