How can I get this working? I would ask that someone update the XTU pagewhere it lists the 6700k as compatible with the current software, so that anyone else still overclocking 6700k's will know they need to download the older version of XTU. [0C74:2708][2018-10-12T02:59:10]i001: Burn v3.11.1.2318, Windows v10.0 (Build 17134: Service Pack 0), path: C:\Users\joemp\AppData\Local\Temp{A67E2A08-65AC-4A91-80D6-4C3C32975BAF}.cr\XTUSetup.exe [0C74:2708][2018-10-12T02:59:10]i000: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]' [0C74:2708][2018-10-12T02:59:10]i009: Command Line: '-burn.clean.room=C:\Users\joemp\Downloads\XTUSetup.exe -burn.filehandle.attached=604 -burn.filehandle.self=584' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\joemp\Downloads\XTUSetup.exe' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\joemp\Downloads' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910.log' [0C74:2708][2018-10-12T02:59:10]i052: Condition 'VersionNT >= v6.1' evaluates to true. Couldnt find the (.msi) file in any of them. Thanks for your help. However, that's the current version on the website: Rogrio, Thank you for posting in the Intel Communities Support. Principle: xtuexe decompresses an MSI in temp every time, but if the installation fails or succeeds, it will delete the MSI. I am trying to install on an Intel Desktop Board DG45ID, 8GB RAM, On-Board Graphics. Right-click > properties of the shortcut In the "Target" field, at the end add a space and then the following DISABLEPLATFORMCHECK=1 It will look something like this: " C:\Users\your-user-name\Desktop\Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1 " Click Ok Double-click the shortcut That's it, happy overclocking and possibly damaging your machine! Force install drivers for XTU on unsupported cpu : r/intel - Reddit Follow the instructions to uninstall the Intel XTU. The Intel sign-in experience has changed to support enhanced security controls. Your model is not approved for running Windows 10. [3374:2EE0][2018-10-12T02:59:16]i323: Registering package dependency provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, version: 4.0.8854.1, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:16]i325: Registering dependency: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} on package provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:16]i323: Registering package dependency provider: {275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}, version: 6.4.1.25, package: XTUInstaller.msi [3374:2EE0][2018-10-12T02:59:16]i301: Applying execute package: XTUInstaller.msi, action: Install, path: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25\XTUInstaller.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" REMOVEALLAPPDATA=""' [3374:2EE0][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to install MSI package. Here are some common issues and questions related to Intel XTU You must Complete that installation before continuing this one. However , when i tried to install it again, it came up with this error If you sign in, click, Sorry, you must verify to complete this action. Do they really stop supporting CPUs over the course of a few months? HiI have a Latitude E6410 and I tried to install the XTU. Thank you for your patience in this matter. Sorry, you must verify to complete this action. Intel XTU error 0x80070643 attempted to install on an unsupported platform I would love to see a solution to this! 4. Any ideas why this is happening? Windows 10 version is 21H2, which is listed as supported. Lets users to install XTU on unsupported platforms. User Guide. Download the installer and run it. Thanks. Please click the verification link in your email. Try to install an older version of intel xtu, Instead of undervolting, try reducing the maximum processor state in Windows 10. Install intel xtu Error: "Attempted to install on an unsupported platform" Want to install Intel XTU on x1c 2018, suddenly found that no matter what, even the old version can not be installed. God bless. You may re-send via your "Platform Unsupported" error on install XTU Utility 7.9.0.24, i7 Current theory is that Intel XTU also try to detect the platform its running during startup instead of just during installation, and unlike I7 8550U, none of the Ice Lake platform have ever been supported by XTU, there are no legacy code for XTU to fall back to. I noticed they updated the installer roughly a month ago. Based on that, it is expected for the application to show all kinds of inconsistencies and not to work as expected, including problems, like in this case, at the moment to try to update it. First, you were unable to install Intel XTU, but know you managed to install it and the only remaining issue is that you are unable to use the overclocking settings. I am able to overclock manually in the BIOS, but I feel like the intent of Intel XTU is such that I don't need to overclock that way. Powered by Invision Community, Thermalright Peerless Assassin 120 SE ARGB, Asrock Challenger Pro OC Radeon RX 6700 XT, Corsair Vengeance LPX 16GB (8Gx2) 3600MHz CL18, CSS Button Text Seems to Compress its Height by a Few Pixels When Using "transform:scale" On Hover. Posted in Cooling, Linus Media Group For instance, did you delete all the files or wipe out the OS partition before reinstalling Windows? Internal graphics is set to "auto." Rogrio, Thank you very much for your response. Please provide details regarding the workaround that you attempted. [Solved] samtools: error while loading shared libraries: libcrypto.so.1.0.0: cannot open shared object file, k8s Error: [ERROR FileAvailableetc-kubernetes-kubelet.conf]: /etc/kubernetes/kubelet.conf already exists, [Solved] NoSuchMethodError: org.springframework.boot.web.servlet.error.ErrorController.getErrorPath, [Solved] flink web ui Submit Task Error: Server Respoonse Message-Internal server error, Mysql Error: 1140 In aggregated query without GROUP BY, expression #2 of SELECT list contains nonaggregated column a.store; this is incompatible with sql_mode=only_full_group_by, [Solved] Mybatis multi-table query error: Column id in field list is ambiguous, [Solved] fluentd Log Error: read timeout reached. Thank you for posting on the Intel communities. When it gives you the error, do not click Ok. Make sure it still looks like this. Please click the verification link in your email. Hi, so just today I received a replacement unit for my Lenovo X1 Yoga due to a defective screen. #1. The unit I had had intel XTU installed, and I could easily use it to undervolt my pc when I would game on it along with a GTX1080 egpu, no problems at all, everything ran smoothly. [0C74:2708][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to configure per-machine MSI package. [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleRollbackLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi_rollback.log' [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi.log' [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x86_ENU.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x64_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i201: Planned package: XTUInstaller.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i299: Plan complete, result: 0x0 [0C74:2708][2018-10-12T02:59:12]i300: Apply begin [0C74:2708][2018-10-12T02:59:12]i010: Launching elevated engine process. Any tips on how to solve this? Want to install Intel XTU on x1c 2018, suddenly found that no matter what, even the old version can not be installed. The Intel sign-in experience has changed to support enhanced security controls. // Your costs and results may vary. Note that the installer seems to have changed how it runs. I have already ordered that processor. That is a 9 yr old model. You may re-send via your I appreciate all the information provided. Welcome to the official subreddit of the PC Master Race / PCMR! So I tried this but every time I try to run it now it says theres another performance tuning app running. It was origianlly my private 30-minute project. You signed in with another tab or window. That is correct. Let me know. I have been in the process of installing all my software, and files manually.3. Do not click Ok. Thats it, happy overclocking and possibly damaging your machine! For more complete information about compiler optimizations, see our Optimization Notice. I am going to work on the case. After installation of xtu, copies of these drivers are located in the xtu installation folder in program files. The installer.exe is not the actual installer, more like it is an executable which stores the installer called XTUInstaller.msi which it then extracts and places into your windows temp folder. Can't update XTU (attempted to install on a unsupported platform) It is saying that i have old drivers and need the nwest version xtu although it is the one directly from intel website. Both files are located in the same directory. Intel has been dropped XTU support for certain CPUs (Such as 8550u, 8250u, and etc), resulting installer to reject installation process with 'unsupported platform_error'. Scan this QR code to download the app now. The cpu might not support that program. I found this article and used it for the basis of this post since these instructions did not work for me, although it got me 99% there. Yeah already mentioned somewhere in the thread. I dont know why you are getting that conflict with an already running app. You just have to love PCs. IGD Multi-monitor is disabled. [3374:2EE0][2018-10-12T02:59:15]i360: Creating a system restore point. Required fields are marked *. Run Intel XTU Install Helper You can execute with an argument in first place. Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms. So, ignore editing plox.Link to old XTU : festyy.com/wMMu28 Intel XTU Unsupported? | Tom's Hardware Forum However, in most cases, this does not mean your hardware is actually incompatible with XTU. Please click the verification link in your email. The "advanced tuning" tab, when selected, merely shows a blank page. Please do not enter contact information. If it is, please provide screenshots of the status of the settings/options and of the error message: Or are you still having issues installing Intel XTU? I tried installing Intel XTU, as this is generally recommended as the program to use to undervolt intel CPUs, though when I try to install, I get the message "Attempted to install on an unsupported platform". Were you able to check the previous post? Solved: Hello. There are too many BIOS and configs out there, so dont have any suggestions, unfortunately. I know i am a bit late, but hope this helps.Try throttlestop. And then when it shows you some files, click on date modified once, and open the first two files one after another. In the Target field, at the end add a space and then the following DISABLEPLATFORMCHECK=1. Is this a laptop or handbuilt PC? We are checking this thread and we would like to know if you were able to review our previous post. Does it need some kind of permission in the BIOS to allow voltage tweaks? If you require a response, contact support. You should be able to find it in one of those folders. Please click the verification link in your email. Inside the XTU software I can see that my 6700k is detected so I am not sure what's causing the "unsupported platform" behavior. I'm using a Dell XPS 13 9360, which has an intel i7 8550u. However, now that I have this new unit, which is the exact same as my last, when I try to install intel XTU I keep getting the following error: Error 0x80070643: Failed to install MSI package. Boot mode is set to Legacy + UEFI. for a basic account. One time installation. [0C74:2708][2018-10-12T02:59:15]i012: Connected to elevated engine. Thank you for posting on the Intel communities. profile. I did the workaround that allowed Intel XTU to install on an "unsupported platform", but am still unable to overclock the CPU via Intel XTU. In order to review this further, could you please provide us with the following details? Thanks again for checking into this. When you launch the Intel XTU, click the Help tab located in the upper-right corner of the application to view the help document on how to use this utility. Thank you for your response and for all the details. This is really usefull! Lets users to install XTU on unsupported platforms. The list has been updated with the following supported processors: Intel Extreme Tuning Utility (Intel XTU): https://www.intel.com/content/www/us/en/download/17881/29183/intel-extreme-tuning-utility-intel-xtu.html?wapkw=xtu. Thanks very much, works well. Do you work for Intel? During install of the currently latest version of Intel XTU (7.9.0.24) I receive a platform unsupported error, while my CPU is shown as supported on the download page.The error:error 0x80070643 attemptedto install on an unsupported platform, I managed to install the application in the way described here:https://www.jas-team.net/2019/07/30/intel-xtu-attempted-to-install-on-an-unsupported-platform/In short: I used the commandline with command:msiexec /i Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1. Dell Latitude 5501: is it worth upgrading the CPU . Sign in here. I neglected to mention that the XTU version I'm attempting to install is the latest one (7.7.0.12). 09-27-2022 08:03 AM. If you sign in, click, Sorry, you must verify to complete this action. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. Unlocked CPU's can utilize programs like Intel XTU. I have not heard back from you. ^^. [3374:2EE0][2018-10-12T02:59:15]i358: Pausing automatic updates. I do have a follow up question:As I had uninstalled the last working version for my CPU, I am now without intel XTU Only the most recent version is available on the download page.Would you perhaps have a link to the 7.7 version so that I can install and use that one 'till it's time to replace my laptop? status : rolling back action, https://drive.google.com/file/d/1HqoZhakNSwBsyTHxj8n3Wi1wc6Fk_1BS/view?usp=sharing. Copy Intel_XtuInstaller.msi to your desktop. Cul es la marca y el nmero de modelo que est utilizando? profile. [Solved] Composer Install Error: PHP Warning: copy(): SSL operation failed with code 1. It has been a pleasure to assist you. The E6410 may not have been "Approved" to run W10 but it does flawlessly. I tried installing Intel XTU, as this is generally recommended as the program to use to undervolt intel CPUs, though when I try to install, I get the message "Attempted to install on an unsupported platform". I did the workaround that allowed Intel XTU to install on an "unsupported platform", but am still unable to overclock the CPU via Intel XTU. It's not about the hardware in your rig, but the software in your heart! The BIOS settings I used from my previous system, where XTU worked, are still in effect. I have now reviewed your previous post. During install of the currently latest version of Intel XTU (7.9.0.24) I receive a platform unsupported error, while my CPU is shown as supported on the download page. i did everything and in the end, c-users-your user name stayed same it didnt change as you said , You mean this part? You must log in or register to reply here. Throttlestop software is designed to undervolt laptops. Resolution Intel XTU is not supported on Non-K SKU mobile platforms (such as KBL-R U/Y), not even for hardware monitoring purposes. [3374:2EE0][2018-10-12T02:59:15]i359: Paused automatic updates. Take note of the last folder date in the right pane. You may re-send via your Solved Jump to solution The Intel XTU overclock software fails to install citing an "Attempted to install on an unsupported platform" error. How to underclock i7 13700k on Gigabyte aorus z690 elite ax. Open this folder in windows explorer C:\ProgramData\Package Cache\ and sort by date, newest at the top. Processor is a i7-6700k, which is listed as supported. See Intels Global Human Rights Principles. All PC related content is welcome, including build help, tech support, and any doubt one might have about PC ownership. Does anyone know either a way of getting intel XTU to install, or if there is any other software that I can use to undervolt my CPU? C:\ProgramData\Package Cache\ copy that. IntelExtreme Tuning UtilityIntel0x80070643windows99% Tried running xtu again but it still did not work. I wanted to get the Intel Extreme Tuning Utility installed and play around with some overclocking on my 2017 HP Spectre X360 13, which Im currently running with an HP Omen e-gpu and an Nvidia GTX-1060Ti. So, if you put it in, say c:\xtu you would just do the same thing in that folder. The current, non default parameters are: XHCI handoff is disabled. The utility starts, but shows the following message on the screen: Also attached: intel SSU detailed view (SSU.txt)This issue also came up with the previous (7.8) release. I just ran it again and then added more information to the post. If you would like to continue to use Intel XTU, you should go back to using the version you previously had on the system prior to installing the 7.7.0 release (the 7.6.0 version or newer will support SKL-S/H). For this scenario, it is important o mention that your Intel Core i7-4790K processor is not supported/compatible with the tool, as you can confirm in the following link: https://www.intel.com/content/www/us/en/support/articles/000057552/processors/intel-core-processors.html. But I dont have anything else running, I have followed all the instruction on Intels website on how to uninstall but it just want launch anymore. I have the latest bios. [3374:2EE0][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to execute MSI package. More than likely, yes. Thanks for the tips. Run IntelXTU_Install_Helper.exe XTUSetup.exe in cmd (or PowrShell). Program should prompt Please enter the file name of proper XTU Installer: Now follow the directions of the program. Hi, Intel XTU won't install on my system because it says that it is unsupported on my platform. I needed to underclock my CPU. Does anyone know why that might be? If you need any additional information, please submit a new question as this thread will no longer be monitored. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. Excellent description, tried so many times before whitout success. Because only K series overclocking CPU is supported. Download Intel XTU Installer from official intel download center. "Attempted to install on an unsupported platform". The SSU file is attached.5. You are using an out of date browser. Please allow us to review this further and we will be posting back in the thread as soon as more details are available. This comes after a reinstall of Windows 10, where the XTU software was working on the previous install. DeFacto IO. The system information tab includes text that is similar to the install error: platform unsupported. I am experiencing the same issue. Hola tengo problemas con la app luego de hacer todo el proceso me da un error al abrir la app The intel Extrema tuning utility is being run on an unsupported platform and must exit.
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