Nobody asked me if I wanted to check out. We were the only customers in the store. So I go in, and naturally, there are no prices to be found on any of them. Now we have a tabletop in our dining room table until we can get the legs. All Clearance Furniture Decor & Mirrors Lighting Pillows & Throws Rugs Kitchen & Dining Bedding & Bath Outdoor Holiday Filter Pickup Ready to Ship Ships Within 6 Weeks View All 48 Items Most Relevant Stainless Steel Square Fire Pit $499.97 reg. Shout out to Nikesha and Nicole at the Domain store who were super helpful when I returned a lamp. If you crave simple, modernist art for your walls, you wont be able to supersede Crate & Barrel wall art. Customer service however is amazing and attentive but that doesn't serve me any good when my dishes and flatware is easily damaged. Seriously! THE FURNITURE SALE (PRICES AS MARKED) Salon 6-Piece L-Shaped Brown Leather Sectional Sofa. Ikea is more stylish and half the price - go there instead and enjoy a hot dog while you shop. You didn't make any offers to resolve the problem with the very expensive mirror so I'm not convinced that anything will change with customer service @ Berkeley's CB2. I have cancelled all of my orders and will not be tempted by the forbidden fruits of CB2.. The items in this store are very unique and have great decorating ideas. Cb2 literally has the worst customer service. The two Male employees working there were well..snooty. I am returning everything and going to a store with better service. One recent exceptional anecdote: In April I purchased a large, heavy $300 mirror from them in preparation to decorate the house I was moving into. The only downside is the price is a bit steep, but for the originality of the merchandise I don't mind paying a bit extra. When I bought they told me they had 6 in stock. CB2 has been around for some time. Many of the items I wanted to purchase were not in stock, If anyone is looking for the best furniture, I can't help but wander into CB2 as often as possible. For one low, flat fee per trip, we will deliver every piece of furniture in your order regardless of the number of items. While furniture seems nice, nothing is stored at this location and to access significant products (eg a couch) you can either drive to Tracy to their warehouse or pay $130. CAN YOU JUST CHECK TO SEE IF YOU HAVE IT IN THE BACK SINCE YOU HAVE JUST ASSUMED THAT YOU DONT HAVE IT ALL THIS TIME, I WOULD LIKE TO TAKE IT HOME TODAY!!!!! On a recent purchase, before Christmas, when the price of a frame I bought had dropped by 50%, One of the sales persons was ready to make an adjustment but he overrode it since I did not have the item with me. I bought spares, accounting for future breakage. High style at affordable prices. You rock guys and Huge thanks. If you desire something a little more glamourous, opt for a Crate & Barrel mirror. In fact, some of it has held up better than items from Crate & Barrel. After being told last week that the bed would be in stock on 7th August, I just got off the phone with them and now it's looking to be in stock "vaguely late August to early September". I've purchased things and browsed CB2 for years but have never been in an actual brick & mortar store because there aren't too many of them around. I've had the marble top in my living room and have had to push events I've planned to host. When dealing with this company, you either get a completely knowledgeable person or an incredibly incompetent one. The staff was extremely rude and could have cared less we were there and the products were eh compared to Crate & Barrel and West Elm where we later went instead. They even let me borrow a dining chair for a few minutes (I work and live nearby and they had done their due diligence so they knew I'd bring it right back) to see how it would look in my home because I was having a terrible time deciding on which fabric to choose. They need to work on their customer service, because looking at all the other reviews that's not their strong suit. - Read less. Since I made the purchase in-store, I was not able to check the status online and had to call the store to find out the status of my order. They also told me there was nothing they could do but notate my account that I've called in. Love the style and quality for the price. The staff at this store are very good and great customer service. I really think CB2 is a PR ploy so C&B can publicize they have a more affordable version. He sets up delivery for Friday 9/11 and says they will call to confirm on Wednesday 9/9. Minimal interaction with staff - they left us alone and didn't say anything to us while we shopped - but we did not ask them for help either. I love the prints and patterns here: geometric shapes, animals prints and shades often in earth tones. I bought a huge mirror from their website and had it ship to the store. Traveled to the DC location to test the furniture advertised online before purchase. Just pair with a few counter stools and you're ready to sit down for a quick bite. The store is two levels so take your time when you're shopping around. I have had a couple of glitches in my delivered furniture pieces with CB2 previously , but with good customer service , that was all in the past and which made me come to them again . Because our spring cleaning plans include throwing out our ratty sofa. $398. Some customers did mention problems with assembly, though. In the world of interior retail, sister brands are all the rage and Crate & Barrel is no exception. So helpful that I spend $150 on some rando stuff I don't really need! Never miss new arrivals matching exactly what youre looking for! I can always go to get decorating ideas or augment my serving pieces that will please the eyes and my wallet. Case in point? After contacting the store for the missing screw, the only thing they did was asking us to bring one of the screw to the store and to see if any they have in store are similar(I'm likeare you serious? They sent us items that were used and missing hardware. CB2 has an incredible collection of mid-century modern, yet classically sophisticated. I called this store to see if they had the items in stock to ship and a wonderful girl named Sammy helped me located everything they did have or had to get from another store. One by one, they are taking turns finding themselves in the trashcan. Note that there is a garage attached to the building which makes parking so much less anxiety inducing in Georgetown. It just looks so close to real. I've purchased everything from a sofa, to a rug, to a kitchen table, to console tables, to chairs here. Think about that when you are considering buying something from them. Now, I need to wait another 2 weeks, nearly six weeks after my purchase to receive our furniture. UPDATE: the furniture was delivered but one item came damaged. CB2 Furniture Filter 487 Items Strom 4-Piece Reversible Sectional Sofa with Ottoman Clearance $3,448.97 reg. The mirror itself looks great, but alas, is just a mirror with a metal trim. What a great customer experience. If you are using a screen reader and are having problems using this website, please call 800.606.6252 for assistance. After I purchased my pouf, I asked how I can take this pouf (which was in a large cardboard box) downstairs since we were on the second floor, she looked at me like I was an idiot. This is how my trip to the store went today: I walk in and there is no other customers in the store, I approach an employee: Me: Hi, I want to buy this clock you have on display, how can I get it? Please open another location in San Ramon!!! Reply HELP for help and STOP to cancel. With about 100 different dining table and chair options respectively, CB2 dining furniture has an overall modern look with clean lines. I picked up 3 of the 4 necessary boxes from the store itself the next week. Lots of great stuff (that you won't find anywhere else) and very helpful staff. When you're shopping CB2, you can be sure to find sleek looks and trendy styles. For. It seems that, despite what they tell me on the phone, this is an extremely common way they do business with their popular products. J. I ordered a mirror online on 11/9, selected the delivery date of 11/16 on the online calendar before confirming the order, yet today, 11/15, I received a morning call stating that I needed to select a delivery date, with the earliest delivery of 11/23. Usually when you have an item for pickup that's ready, they give you 2 weeks to pick up the item. *** an upscale table for the casual dude. Lancaster 22"x15" Textured Cream Plaid Pillow. The store didn't do gift-wrapping, but when I mentioned this was a gift, the employee did make an effort to package it up in a box for me. Customers generally like the pricier dining tables, with concerns around durability being mentioned for some of the more moderately priced tables. If anyone is looking for the best furniture and decor,this is the right place.Yes it is a little expensive but you get what you pay for.Just today I got some amazing very original espresso cups from there,and I could be happier with my purchase -what a stylish cups made in Poland,not in China! I bought a 5 x 8' rug online and it was on backorder. A shout-out to Martice for the excellent customer service. I watch as the FedEx guy brings my package. And, as you're browsing our collection, be assured that you're only looking at hand-vetted, designer-grade items. services, you're letting us know that you've read and agree to the changes. Us too. I learned 31 days later that the legs for my coffee table are backordered and they do not know when I will receive them based on warehouse issues. Read on to get to know this master brand better. Everything there has free shipping, no matter the price. Alas, my prayers were answered! I buy the Dahlia marble desk in the store in the beginning of July and am told the piece will be delivered the first week of August. Accepting a final sale, however, would void the warranty. Where is the warranty now? CB2 offers a variety of sectionals and sofas that fit in with their modern aesthetic. Say wha? The showroom is modest with around 5 beds/tables/livingroom set ups each. The prices are some higher than expected but others are very reasonable due to the craftsmanship. Giorgi, Nicholas
It is definitely not what I had pictured it would be. Yeah, it's Uptown and parking sucks, but it's such a fun store. Terms of Service and This seemed faster than ordering online and shipping so I made the purchase in-store. I have bought several things from cb2 including their Marta glassware. The Ultimate Guide to Online Furniture Stores : r/LivingSpaceSales - Reddit Not a great customer service place. They WOULDN'T discount the item because it didn't fit in the 14 day window! Purchases should last longer than 3 months let alone 2 years or whatever long it may be. Turns out the delivery team forgot to bring and install the piece that holds it all together. I finally had one wonderful employee approach me and ask if I needed any help, and provided assistance with a price check. I wont be purchasing here anymore after I use this gift card. What if you do not have a suitable one if we drove to the store? I love love CB2! *I sent my contact information to CB2, as requested, on the day they responded and haven't been contacted yet. I also like how their furniture is decently priced. I was on hold for a CB2 customer representative for a little over 40 minutes.
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