Why is my order still processing its up to a day now. Civilians who are employed by the Federal government or work on a military base do not qualify for this discount. Did the idiot manager do me a favor by giving me free shoelaces for a new pair of shoes w/ dirty shoelace? It is obvious this idiot manager is telling me im a cheap ### without literally saying it. Thankfully they have all come through now You have the option of using a Visa or MasterCard debit card to make an online purchase. The more you know, the better chance you have at getting your hands on the hottest products out there. Rude people w/ exception to one, dirty shoes, judgmental workers. I generally have around 100 orders spread out over the full day. I have noticed that some penders seems to be taking a few hours to go through. I understand when things go out of stock, but why would you let me purchase it and expect it to come and nothing comes? I asked why it took so long, she only replied " that is why I asked if you want to cancel it". A week later, they come in perfect condition and in my size! Is it trustworthy? I honestly don't see what y'all are complaining about and you shouldn't have a reason to. Just awful. The prescription filling process has five detailed steps. I myself have 3 daughters and if I was to ever see them being harassed at work like this, I'd raise HELL. Horrible customer service. After entering shipping, billing, credit card information during checkout process I received a error message stating that the transaction didn't go through. My mother in law asked what happened to the $70 price. The rep kept repeating the policy to me about processing holds, I practically had to tell her to shut up. Are there any complaints about Finish Line? Generally, the sales tax is determined based upon where the product is to be shipped in accordance with the laws of that state and/or locality. The company also provides a return policy for defective or incorrect items. Check out our Buy Online, Pick Up In Store Program to see if your local Finish Line store has the item you are looking for. My card was charged and my bank said everything was ok on their end (I did pay part of the balance with a gift card I got from trading in my XS Max to Apple). I was actually wearing my pair of the white Gain trust and grow your business with customer reviews. Finish Line gave Sports Illustrated my card number without my permission. If the item is available at a store near you, select which store youd like to pick it up at and click Select & Continue." If your coupon is still not working and you believe that it should, we're here to help. Is that message also on your seller central homepage? My basketball teams will not use any of their products again. Pending Order Link Seller Central Help Page: Do not shop here. My experience with Finish Line online was awful. The man messing with this girl looked to be of great strength. Really? The website is HORRIBLE on release days and the customer service and supervisors appear to lack remorse of any sort! But when all of them have been pending all day and all the 100 orders are all released at once at 6pm, taking into account that I will have another 100 tomorrow, I was not expecting that. Neve shopping here again! This will surely increase the credibility of your complaint. I just called their head office number on Circle City, to be told that sometimes the key holders run late. No one was in the store except for me as a customer and four as employees, which I eventually discovered. Because we ship items from our warehouse as well as our stores, orders may be completed in multiple shipments. The company's customer service is generally considered to be good. WebIf you already know your tracking number, you can follow the shipping carrier's link below to track your order. Is this your company? I again said to her there was no one in here. Once I waited in a digital line b/c internet traffic was so heavy, I was able to select the shoes and start the checkout process. Didn't seem like they thought it was a big deal?! How rude! Claim it and get a lot of features. We will not be patronizing ANY FINISH LINE store again. I overheard her telling him to quit but he remained apathetic towards her plea. I have been selling here for long enough to know how many orders I can cope with. We are not officially endorsed by nor affiliated with Gamestop. I placed an order in early Dec 2015, I was allowed to pick the size and color that I required and it was going to be delivered within two weeks. Use Afterpay to make purchases in equal installments, interest free. Poor customer service and long wait times. The shoelace was dirty with some orange stuff. Finish Line guarantees the authenticity of all products sold on its site. Just so I could look at his name tag. I received a shipping conformation yesterday on 12/8 to inform me my item had shipped (I guess expedited shipping was not allowed). Does Finish Line have good customer service? Basically he told me that the website had issues and they had to cancel my order. Powered by Discourse, best viewed with JavaScript enabled, https://sellercentral-europe.amazon.com/gp/help/help-page.html/ref=ag_40571_cont_scsearch?ie=UTF8&itemID=40571. The Pro Max has hopped between that and Processing for a few days. WebThe problem could also be that the manufacturer or manufacturers of your order have not provided the shipment tracking information in a timely fashion. Target pre-order just says processing : r/XboxSeriesX Does Finish Line offer any discounts or promotions? I wouldn't worry. I inspected the shoes, Nike Air Max+ 2013 costing $179.99. I immediately contact finish line who originally told me the hold would fall off in 2-3 hrs. Prescription Filling Process, How Prescriptions I contacted the online chat option and the customer service representative said it was because of a website issue. Do not trust finish line with your debit card number. Right after you check out with Affirm, the store finalizes your order I received the 1st set of socks within the shipping dates I was provided. Use your STATUS across our brand family, JD Sports and Finish Line. They include input & initial check, therapeutic check, preparation, technical check, and supply and education. Returned those and after customer service acknowledged the order is for a pair of 6.5 women's they sent another pair of 7.5 men's. Please note that the Store Pickup Availability message will not change until a size is selected from the size dropdown menu. Find the nearest store by using our online Store Locator. The second line in the link reads as follows: In some cases, our payment and order detail verification process may extend order processing times, potentially for as long as 21 days. Web4.1K views, 50 likes, 28 loves, 154 comments, 48 shares, Facebook Watch Videos from 7th District AME Church: Thursday Morning Opening Session So I ordered a macbook last july 7th and it is still processing until now. I rated 2 because I got the original order in perfect timing. Bought an item online on Thursday. Your order shipment confirmation email will include a carrier tracking number with a link to a Track Your Order page. This was never told to us prior to retrieving the shoes from the back that the shoes were at the $160 price. I will definitely not be returning to this store. Plus I sent an email two days ago and still no response. Click here for more information on the returns process. The list of Sales Tax Holiday dates may change or vary. Seems like a very long time in this day and age. The company is upfront about its pricing and shipping costs. The representative only said "sorry". 2023Finish Line, Inc. All Rights Reserved. He had asked for a different color so I called to see how to exchange. Ordered a pair of 6.5 women Van's shoes. WebHow to finish line in Purchase Order Template online Those who work daily with different documents know perfectly how much efficiency depends on how convenient it is to use editing tools. Please contact Customer Care if you need assistance. WebThe following steps may help to resolve the issue: We recommend clearing the cache and cookies in your internet browser. I left and came back about 3 mins later to get the store information. I was initially told the only options would be to return the shoes for a refund to his grandmother once they received the return and in 5-7 business days she could order again (The lady who ordered the wrong color in the first place) or I could drive an hour away to the nearest store and exchange them. I reply "ok then i don't want your shoelace so get me another pair of shoes." Active and veteran and retired U.S. military personnel and members of the Reserves and National Guard qualify for this discount. The claim website notes that they could be awarded up to 25% of the settlement or $181.3 million. The item that was reprocessed and shipped to me was a $10 set of Nike Socks, not the $100 Nike shoes I ordered at this point over a month ago. poor customer service your employees are very unprofessional, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I hope I have answered to your satisfaction , have a great day. I requested my money back and they even argued with that telling me that I could wait and she would personally ship the shoes when/if they became available. Apple's online order system is real-time and quite accurate. Use your STATUS across our brand family, JD Sports and Finish Line. First she ignored me when I tried to get her attention, second when I asked for the size her tone of voice was so obnoxious and extremely rude. Any potential buyer would work away from this even if they are the last store standing. So, I called customer service and sat on hold for 53 minutes! The manager says "ok fine just give him a finishline shoelace" in disgust. Not to mention that their live chat is always unavailable, never respond to e-mail etc. Before reading it - I have not had such a issue and my account has not been suspended neither have I sent them any message complaining (that is until just now! Please bring any of the following items with you when picking up your order: If you have not picked up your order within 4 days of the initial online purchase, you will receive a telephone call reminding you of your purchase and pickup availability. You may have provided incorrect information or your method of payment may otherwise be unavailable. Once I entered my pymt info it flashed back to the same screen as if I had to re-enter my information. For now there is nothing for you to do other than wait for it to complete processing. No other customers were in the store. If theft is that bad, get a security guard or make the manager come from the back and see what is going on. After waiting over 2 1/2 weeks for the shoes to arrive I went to the ups website to track my order to find it had never actually shipped from your company. After reviewing the items, click "Proceed to Checkout" or "Checkout with PayPal" (to checkout with PayPal, you will select the PayPal method of payment on the Payment & Billing page). Why Does My Groupon Order Say It's Still Processing After going to retrieve the 3 pairs of the Nike Air 97 and we tried them on the associate rung up one pair. He was advised that they do not accept ANY shoes that have been worn. I will never shop with this company in store or online again. WATCH: Championship Sunday weigh-in at the 2023 Marathon $243.18 per transaction! Placed online order 9/18/15. The estimated delivery time for your order is based on the number of business days it takes to process and pick your order PLUS the carriers transit time. I said that she could hold my cell phone, driver's license or whatever. 7th District AME Church: God First Holy Conference 2023 Hello, Claim your listing for free to respond to reviews, update your profile and manage your listing. They shipped from Indiana and I live in Illinois. To avoid your order being canceled, pick up your item in-store within 7 days after you receive the email notification that your item is ready to be picked up. See all the Frequently Asked Questions about Afterpay at the bottom of the page, Use Klarna to make purchases in equal installments, interest free. https://docs.google.com/forms/d/e/1FAIpQLSd_lQTOjItdf2jzfNZ1QsMTGY6gpAWA9Eq2BrFiEtBJipcb_g/viewform. WebMy guess is that Walmart is backed up by a week. I order 2 pair of Air Force 1 let's just start with the packing was poor no paper in one of the box then the box is orange inside which stained the sneakers orange laces dirty my other pair look like someone stepped on them all bent up horrible I tried to get them replace just for them for them to say they of out of stock for my items how inconvenient timing horrible waited for my order in a timely manner and they just ruined every thing finish line will not get my business don't even want to get into to refund process longer to get your money back "refund", Tip for consumers:Poor packing not handling with care from finish line, Very unprofessional and not dependable.I would prefer not ever using this website again and would rather go into a store or order from footlocker. He looks to be much older than this young lady. After trying on the first shoe, I instantly loved it. Once you settle into your home, you face a new timeline of making mortgage payments for the life of the loan. I returned the item via the return label and I was credited for the shorts only. i don't even know if their magazine costs that much. someone tell me what's going on! Browse by category, e.g., Mens Running, using the top navigation at the top of every page. Order processing Access it all with exclusive product releases, big ticket giveaways, & app-only content. Itll pretty much be processing till shipped afaik. Its not like the shoes are on backorder- they are sold out and they will NOT receive another shipment. I figured I typed in some wrong information so I re-entered the cc#, date, and/or cvv, etc.. The problem started when I got to the cashier. I did a test and purchased something from myself and my order has also been on pending for the last couple of hours, although money has been debited from my account already. WebIf you order on Thursday and it takes that time (doesnt ship on Friday), then you likely wont see shipment till Monday since UPS doesnt deliver/pickup on weekends. We're happy to help. Select the delivery method you want to apply to the order. She couldn't tell me what specifically the issue was. Search for product name or style number in the search bar at the top of every page. Reach out to the store where you placed the order. They can give you any updates on processing, shipments, cancellation, returns, and refunds. Why is my purchase still processing? Why didnt I get an order confirmation from the store? This could mean your order wasnt fully processed by the store. Can I return an item purchased from Finish Line? Yes, Finish Line offers competitive prices on athletic footwear and apparel by sourcing its inventory from multiple suppliers. I returned to Finish Line to look at the Nike Griffins $210. 9/21 $25.77 Delivery and transit times will vary based on the order's final destination. Too many sales is a different problem to too few sales though one that I at least prefer to try solving. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Finish Line. After 4 days I am still waiting to receive my show. See all the Frequently Asked Questions about Klarna. I asked his name he said it was "Frederick Sibley. Why my Apple orders are still processing 9/19 $33.34 If there is a remaining balance to pay after you apply your gift card, you can enter your debit or credit card information to pay the balance. A place for them to have conversations, ask for help, discuss happenings in their store or the company, or just generally shoot the shit. I call Finish Line immediately and after being on hold forever I get nowhere with the person I'm speaking with about when I can expect my shoes to be sent out again, we asked if they could possibly overnight them due to their screw up and we were told no. Remove the item from your cart and then add it again. This christmas gift was icing on the cake and now we have to suffer because of no communication from finish line. Two days later, I tried placing an order with JD Sports and the SAME thing happened. all these negative reviews aren't doing anything but the ftc can shut them down. Please allow approximately two hours for your order to be processed and pickup confirmation before proceeding to the pickup location. When I told her this was an unacceptable answer and asked to speak with a customer service manager she told me none were available, I argued with her for several minutes before she agreed to find me a manager and placing me on hold yet again. However, this is the last time I will be purchasing(or attempting to purchase) products from Finish Line again. The company is a legitimate retailer that has been in business since 1976. Yes, Finish Line offers international shipping to many countries. Considering I was giving the shoes as a Christmas gift I needed the box to be intact. Stores Espaol. 2023Finish Line, Inc. All Rights Reserved. It said "Ray". You'll get a. This could be attributed to no inventory available or insufficient/incorrect billing information." Enter your gift card number and PIN on the back of the gift card, click the "I am not a robot" reCAPTCHA checkbox and then click on "Check Balance". The claim website notes that they could be awarded up to 25% of the settlement or $181.3 million. Asking me if I know my own address and if it's possible I screwed it up. Customer service was completely rude. Once your stores have been selected and your size has been chosen, the page will refresh with a product availability message. I wouldn't avoid finish line. By using our website, mobile app or other online services, you agree to these Terms of Use andour Privacy Policy. Finish Line Customer Support Lowest Rating. I made an online order and opened the box to see creased and filthy Air Forces. When I opened the box I was shocked to see 2 different sneakers. Not only did they lie to me about their time line and there was no way anyone could place a rush to honor it, but the website allows you to order inventory that they do not have. I assumed that it being the start of the month that some peoples cards might have expired and maybe the end of May is a good time for expired cards? Click here for a list of this years Sales Tax Holidays in the U.S. and U.S. I am telling ALL that I know not to shop here anymore and that is quite a few people so I am sure there will be a financial dent! There was a girl, Makayla (? Well, I was told every day for 5 days to wait 24 hours for an update on the label. Backed by the National Science Foundation, We will NEVER do business with Finish Line again. I can see if I was a kid with a bunch of kids, I do understand that stealing happens. Customers should review the company's international shipping policies carefully before placing an order. 21 days? *update* We limit one discount per eligible customer per day. How do I know if Finish Line is the right retailer for me? No it isnt on my home page at all and my account seems to be fully active, I have a large number of pending orders, and every time I look they are going up, either some competitor is fiddling with my listings or there is a problem. I do between 10 - 20 order a day and rarely have penders. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. If you have a Finish Line Gift Card that does not have a pin number on the back, please contact Customer Care for assistance. We don't charge your debit or credit card for your order until it ships. You cannot get your items any faster than what you were told at the time of order. Order stuck on processing : r/Kinguin - Reddit However never received so I canceled order so I could purchase again in time for Christmas, and they will not refund my original payment! I purchased an item from this company and they shipped me the wrong item. Bad enough buyers waiting half an hour most of the time. For a full listing of our sizing charts, click here. WebIf you received the notice "Your order is being processed and is subject to final credit approval" means they are checking if your card is still valid and to make sure your credit card goes through for a full amount. Reddit and its partners use cookies and similar technologies to provide you with a better experience. To help you get the right fit for your kids from the get-go, use our Kids' Measuring Guide. Then a black guy with braids came out, with some fake canned statement about it being the theft policy and I can try on the left then the right separately. Receipt of submissions will not be acknowledged and information you provide is subject to our Terms of Use and Privacy Policy, each available at finishline.com and jdsports.com and from our Customer Care teams upon your request. It's like eating at a restaurant where the food sucks. If you have any questions about sales tax you are charged on your order or if you believe your order should be tax exempt, please contact Customer Care. I contacted them and I was informed free shipping is only for full price items (lets just add it is Black Friday so a huge sale day). They are also linked with JD Sports. I just received the following performance message from Amazon. They told me the shoe was in stock and charged my credit card.the shoe size was showing in stock online at the time of purchase. Facebook users can now claim settlement money. Here's how. You can track your order and shipped package a few different ways: For each shipment, you will receive an email notification the day before your package is scheduled to be delivered and you will also receive a delivery confirmation email after delivery. Privacy Policy. How can I be sure that my Finish Line purchase is legitimate? This could be attributed to no inventory available or insufficient/incorrect billing information." ComplaintsBoard.com is a leading complaint resolution website on the Internet. For a full listing of our sizing charts, Buy any pair of kids' shoes online and return them for FREE if they dont fit. Personal Business. To apply Winners Circle Rewards to an order, Winners Circle members with rewards can enter their Winners Circle number and their reward number. This reply coming from a manager? For information on creating and submitting your plan, search for Appeal the Removal of Selling Privileges in seller Help. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I even tried a different credit card. Style is an individual pursuit. I am just worried that it might not come within the said ETA. For more information, please search for Prohibited Seller Activities and Actions in seller Help. Members of the program can earn points for purchases and other activities, which can be redeemed for rewards. We appreciate the information you have provided. we have not however uploaded the delivery MD, as we don She slumped over with her back to the door. Prom season is here, and you deserve to look and feel amazing for your big party! How do I contact Finish Line's customer support team? I received a text from Samsung on the morning of the 22nd If your shopping bag meets such parameters, verify youve entered all information correctly. By using our website, mobile app or other online services, you agree to these, Do Not Sell or Share My Personal Information, Your order confirmation email will have a purchase ID number at the top of the email. The waitress doesn't deserve to be mistreated when food isnt cooked right. Orders placed after 8pm local time may not be ready for pickup prior to the store closing that night. First they sent two different sizes and style shoes in the box. Put on hold again and speak to a supervisor and again no help. Order Tracking | Lane Bryant The estimated delivery time for your order is based on the number of business days it takes to process and pick your order PLUS the carriers transit time. They never did. I'm sorry JD Finish Line was not able to process your order. Customers now have the ability to make a purchase online and pick up their order at their local store within a two hour timeframe. So, create a Winners Circle account with us today. Absolutely! You will pass up a $210+ sale because you assume I would steal before I steal?" Finish Line provides customer support through a toll-free phone number, email, and live chat. Since the order totaling $41.00 was charged, multiple charges have appeared. Have been told multiple different things in the 3 weeks I've been dealing with this and absolutely no one can or will refund the 230.$, Products used:Did not receive correct item, sent back wrong item and no one will refund my original purchase price. So finish line take money but you still do not receive the product! I had to ask for a manager who agreed to call a store and have them ship me the correct color once I shipped the return using a label he would send me. The salesperson was nice and helpful. Makayla said the store number was 353. I was very disappointed and Finish Line has left a very Distasteful mark with me. Never again I put the step in that store. This discount may be combined with one valid Winners Circle Reward, but may not be combined with any other discount, coupon or offer, prior purchase, exchange or refund. I wear Nike's every day & own a lot of sneakers, almost every pair bought from Finish Line. Go to the DocHub website and click on the Create free account key to begin your registration. I had to call again and they stated they would expedite my shipping which was a lie. Yes, Finish Line has over 600 retail stores in the United States. One agent lied and told me there was no manager available and once I insisted, she put one on the phone. After placing your order, youll be redirected to an Order Confirmation page which will list your order ID number. Because I found the deal through slickdeals, I went back to the deal thread and saw that that others were posting the exact issue had happened to them, in various other sizes. Finish Line offers occasional discounts and promotions to its customers. I ordered a pair of Air Max 2015 and when I received them on 17 Nov 2015 they are used and the inside is dirty and on the bottom the shoe you can see where they tried to clean the dirt off. You can create a Winners Circle account during the checkout process if you dont already have one or you can check out as a Guest. I won't be purchasing from this company again. Once that time elapsed I called again to be told the actual time is 1-3 business days. WebI call customer service and say you know you tell your customers it will take 3-5 business days and she says oh well it could take up to 10 busines days because the items actually ship from the store we dont have a seperate warehouse for finishline.com. I've shopped faithfully for years at Finish Line. On Black Friday 2014, I attempted to purchase a pair of sneakers that were released on that day. They charged me $25 on 12/16/2009 (which i didnt notice) From there, you can track your page in real-time and sign up to receive tracking updates via text message. In addition, I got home and inspected the shoes. Another told me I was waiting on a refund without reading the notes. I just so happen to check my statement and noticed that there was a charge that I did not authorize. I was absolutely disgusted when I looked towards the cash register. Customers now have the ability to make a purchase online and pick up Tip for consumers:If you think you are getting a good deal - don't waste your time choosing your size because the product is more likely no longer available. Click the "Size Chart" link to view comparative sizing (measured in inches) to best understand typical size suggestions and conversions. The manager tells me to go get my shoelace. I called customer service last week and informed them of my issue. Last weeks restocking probably filled the remaining orders from the week before and this weeks restocking will go to filling last Friday's orders (mine). They were busy talking to other customers with the same issue!