SeaPass is used for all expenditures except for those few that require cash: gratuities (other than bar and wine service), foreign currency exchange and casino gambling. There are select cruises departing from China that will not have a non-smoking area in the casino. Feeling under the weather? Modified Date: Aug 13, 2022. WILL MY FRIENDS AND FAMILY BE ABLE TO CONTACT THE SHIP? Under no circumstances may dangerous articles such as controlled substances, firearms, explosives, cylinders containing compressed air or combustible substances, etc., be contained in any baggage or brought by any person onboard. These and other similar items will be confiscated upon being found: Here's some information to help you get to the Port of Singapore on your sail day: Please check your Cruise Compass for times and locations. Guests, who violate any alcohol policies, may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Vacation Policy. Any dispute between a guest and Royal Caribbean (or its agents, independent contractors, concessionaires and suppliers, together with the employees and servants of each of the foregoing) in connection with a guests cruise booking or cruise vacation shall be litigated, if at all, exclusively in and before a court located in Singapore to the exclusion of the courts of any other state, territory or country. It is your responsibility to ensure that you and everyone travelling with you have all necessary passports, visas and all other travel documents and that these are valid and in order. The cost will be charged to your SeaPass account. After, show up at your assembly station anytime within the assembly window to complete it. At the terminal Blackout dates may apply. This policy is designed to ensure that all guests are able to participate in a safe and enjoyable cruise vacation and, as such, the Guest Conduct Policy sets forth standards of conduct for guests to follow throughout their Royal Caribbean International cruise vacation, including transfers to and from ships, inside terminals, while on-board, at ports of call, during shore excursions and at our private destinations. Guests arriving after this will not be permitted to board. You can breathe easy knowing that risks from the transmission of aerosol particles between spaces (like those from a cough) is extremely low. This includes a refusal in order to meet safety requirements established by international, union or national law or those competent authorities, or where the design of the ship or port infrastructure (including terminals) and equipment makes it impossible to carry out the embarkation, disembarkation or carriage of a guest in a safe or operationally feasible manner. The 10 Night Alaska Interior Express Cruisetour 2B (Pre Tour) visits Seward, Alaska; Juneau, Alaska; Skagway, Alaska; Haines, Alaska; Icy Strait Point, Alaska; Ketchikan, Alaska and Vancouver, British Columbia. Make sure you're connected to WiFi-Guest-Spectrum on the ship, You don't need an internet package to do this. Doing so before you arrive means the easiest boarding experience. Whilst every effort is made to ensure the accuracy of the brochure and prices at the time of printing, regrettably errors do occasionally occur. Day 4 - 5 - cruising. Start planning your next cruise vacation by selecting a destination and departure port. PEACE OF MIND Plan everything now and use your vacation time to actually vacation. Like landing bragging rights on the high-flying skydiving simulator, Sky Pad. Details will be provided onboard. More room for you: Were sailing with fewer guests and reducing capacity in our onboard venues to allow for appropriate physical distancing. Casino Promotions | Royal Caribbean Cruises Royal Caribbean Passengers Need to Know These Dining Tips Shorts are welcomed for For more details about how we use your information, view our. Day 3 - Penang, Malaysia. Your friends and family can contact the ship by dialing 1-321-953-9003. The payment schedule for groups is different from that of individuals. Guests dependent on oxygen or requiring oxygen therapy must meet certain requirements prior to boarding the ship. It's show time Tender: Small boat used to ferry guests from the ship to shore when docking isn't possible. Let us handle your flight and begin your journey toward the vacation youve been dreaming about. Group reservations for activities, spa or dining venues can be made on MyCruise in Pre-Cruise Planner, or through one of our Customer Service agents at (800) 465-3595. The 4 Night Greece & Cyprus Cruise visits Haifa, Israel; Limassol, Cyprus; Rhodes, Greece and Haifa, Israel. In the event of strikes, lockouts, riots, weather conditions or mechanical difficulties, or for any other reason whatsoever, Royal Caribbean may at any time and without prior notice, cancel, advance, postpone or deviate from any scheduled sailing or port of call and may, but is not obliged to, substitute another ship or port of call, and shall not be liable for any loss whatsoever to guests by reason of such cancellation, advancement, postponement, deviation or substitution. This applies to all stateroom categories onboard. When you check-in online, it saves time. If that cruisetour is unacceptable, RCT will refund, to the extent it received payment, the value of the cruisetour calculated in accordance with RCTs standard methodology for handling such matters; there is no additional liability. All alcohol purchased during your cruise at the duty free rate will be stored by us and only delivered to your stateroom on the last night of your cruise. Photo Credit: LukeandKarla.Travel / Shutterstock. Children can only swim if they are toilet trained and under their parent/guardians supervision. With game-changing ships, first-at-sea activities and wow-worthy destinations, expect every second of your voyage to be extra-special. 1. Transportation aboard the ship is provided solely by Royal Caribbean International. In order to maintain an effective and meaningful security environment and to comply with international and national security laws, regulations, and guidelines, Royal Caribbean has established strict security procedures in the seaport terminals we utilize and onboard all our vessels. In the absence of negligence on its part, Royal Caribbean is not responsible for any loss, theft, pilferage and/or damage to a guests property, which includes items such as money, travel currency, jewellery of any kind, photographic/ electronic equipment or other personal property. Transfers may be arranged through the local Royal Caribbean office and must be booked at least two weeks prior to sailing. There is an expansive variety with excursions for every type of traveler. If you purchased or received onboard credits, they will be posted to your account and can be used for any purchases onboard like shops, spa, photo, bars, specialty restaurants, shore excursions, internet or onboard gratuities. 4 Night Greece & Cyprus Cruise | Royal Caribbean Cruises 4. For international guests arriving independently or who have purchased a cruise only, you can proceed to the ship at your convenience. Heres a list of common phrases used onboard to help you navigate the linguistic waters: *Please see all applicable Terms & Conditions for Promotions, Medications including motion sickness care, Scarf or wrap to cover bare legs and shoulders inside museums and religious sites, Power adapter (without a surge protector), Eco-friendly/biodegradable sunscreen, after-sun lotion. Neither Royal Caribbean nor any affiliated party shall be required to refund any portion of the fare or other charges or make any compensation under these circumstances. For more details about how we use your information, view our. WHAT HAPPENS IF I BECOME SICK ONBOARD SHIP? We regret we must reserve the right to refuse to allow anyone to travel in accordance with EU Regulation 1177/2010. Where we are found to have been negligent this limit is increased to 400,000 SDRs. Marina Bay Cruise Centre Singapore (MBCCS) No refunds or other compensation shall be due from the cruiseline to anyone as a result of the denial of boarding to underage infant or other accompanying guests. G) Note: Steps 2, 3 and 4 are optional. Wellness checks: All guests will have their temperatures checked at the terminal. You should plan to arrive at the pier at least two (2) hours before the ship is scheduled to depart. While every effort will be made to adhere to the specifics shown herein for a cruise/cruisetour, circumstances may necessitate changes or deviations there from. Guest safety briefing: Mandatory passenger emergency information guests can start on the app and complete by checking in at their assembly station. Make sure you return them prior to the end of the cruise to avoid a $25-per-towel fee. Make sure you have the proper forms of identification needed for your particular trip. Reservations for our Spa and Salon can be made before your cruise or once onboard the ship. Please make sure to check the itinerary the day of to make sure the All aboard time has not changed. Royal Caribbean Singapore: Cruises and Ocean Getaways Back to Main Menu Up to $550 off + 50% off all guests + Kids sail free* SALE ENDS IN 03 hrs 45 mins 51 secs Book Now Cruising to Any Destination Departing from Any Departure Port Leaving Any Date Search Cruises QUICK GETAWAYS STARTING FROM [price] BOOK NOW 5-7 NIGHT SAILINGS STARTING FROM We will endeavour to accommodate reasonable requests, although we cannot guarantee we will be able to meet requirements. The cost is US$7.95 per minute. A per person cover charge is applicable in specialty restaurants. For Alaska Cruise tour guests, transfers are not included except in Vancouver. It is important that you read all of the terms and conditions of the Cruise Ticket Contract. For ships originating in North America, the minimum drinking age is twenty-one (21). Gratuities: A base gratuity is charged each day of the voyage and distributed to various members of the crew that contribute to the guest experience. WHAT ARE THE GRATUITY GUIDELINES FOR CRUISETOURS? Cruises - Amazing Cruises and Cruise Deals | Royal Caribbean Cruises They will issue you a Passenger Cruise Card, which will serve as your identification card for boarding and reboarding the ship. ARE THERE ANY FORMAL HEALTH REQUIREMENTS? Dinner Early Seating 18:00/18:15 Late Seating 20:00/20:30. For further modification, such as changes in date, time or party, you can either cancel and rebook the reservation or visit Guest Relations once onboard. As a world-class cruise center, Singapore offers many of the best cruise itineraries available. Portside: Left side of the ship when facing the front of the ship. Planning your epic adventure just got easier with Royal Caribbean Hotels. Upload an image of your current cruise line offer, including your name, stateroom category and offer expiration date. A. Cruise Planner: Pre-Cruise Deals | Design Your Cruise | Royal Caribbean Take any last-minute photos. Guests desiring to transfer to higher-priced accommodations, which may be available during boarding or after sailing, may do so by paying, in cash, with travellers checks or by credit card, the difference in published full cruise vacation prices. We regret we cannot accept liability for any complaint or claim which is not notified entirely in accordance with this simple procedure. Smoking is permitted in the glass house on Deck 5, starboard, and on Deck 14, port side. Royal Caribbeans Guest Conduct Policy may be enforced, up to and including disembarkation, if a guest violates any alcohol policy. Jeans, polos, sundresses, and blouses are all the right amount of laid back. Port address: Quench your thirst onboard with the best value on your favorite drinks. You can make ship-to-shore calls from your stateroom, 24 hours a day. If the results are at or above 37.5 degrees Celsius, or they show other symptoms, well perform a secondary screening. The cost is approx. Weve secured seats with major airlines at negotiated special rates and passed those savings on to you. D) Complete required information and click Submit E) Select Guest(s) and click Begin check in For further check in assistance visit us online at, A) www.RoyalCaribbean.com A. Contact Us | Royal Caribbean Cruises 2. Room service is available onboard any time of the day or night simply order from the room service menu located in your stateroom/suite. Day 1 - Singapore, Singapore. EC Regulation No. Malaysian currency Each guest agrees to indemnify Royal Caribbean for all penalties, fines, charges, losses or expenses incurred or imposed upon Royal Caribbean by virtue of any act, omission or violation of law by the guest. You can either remove a Guest from dining or shore excursion reservation or cancel the entire reservation (within the cancellation policy) with the app. Offer Match is only available to recipients who have: If you have sailed with Royal Caribbean since January 2018, you may already have valuable Casino Royale offers waiting for you. All Royal Caribbean prices are subject to change. While your unforgettable holiday can begin practically from your backyard, it will take you on a far-flung adventure of bold and irresistible discovery. Flotation vests For the comfort of our guests, some areas and activities have been designated as adults only. Royal Caribbean International has a service charge for onboard room service orders of US$7.95 per order. If a guest is in violation of this stateroom policy, a cleaning fee of US$250 will be applied to their SeaPass account and may be subject to further action pursuant to the Consequences Section of the Guest Conduct Policy. Contact Us | Royal Caribbean Cruises contact us We are here to help with reservations, Crown & Anchor memberships and general questions. Plan ahead and make your show and activities reservations today using the mobile app or at our Box Office today from 11:30 am to 3:30 pm in Music Hall on deck 4. Secure your spot in your favorite shore excursions or specialty dining experiences before they sell out. Royal Caribbean is not liable for its refusal to transport any passenger or for its removal of any guest in accordance with these policies. Please hand-carry all valuables, medication and travel documents. If guests are sailing out of terminals with facial recognition, well clear them for boarding without even needing to see their boarding pass. Children's flotation vests are available free of charge at the pool deck areas. You may notice a temporary hold on the credit card your SeaPass card is linked to. Please visit RoyalCaribbean.com before you sail for any smoking policy updates. Everyone deserves a holiday. Itinerary Overview. These areas may vary from ship to ship. Homepage - Guest Terms and Conditions Once onboard please consult your cruise compass for details specific to your ship. Items may be deposited for safekeeping at the Pursers/Guest Relations Desk. Day 7 - Colombo, Sri Lanka. Shore excursions: Third-party tours and activities that can be booked for our time in port. see, and some recommendations for what to bring: UPDATE TO YOUR CRUISE RESERVATION? Plus, once you've booked your stay . At the end of a day well spent, retire to your beautiful accommodations, including the amazing Suite Club where your exclusive amenities include private dining rooms and lounges, as well as a Solarium. For more details, see our Refusal to Transport Policy and Guest Vacation Policy, each of which is available online at WWW.ROYALCARIBBEAN.COM. Royal Caribbean reserves the right to refuse to permit any guest to take onboard any items Royal Caribbean deems inappropriate. IMPORTANT NOTICE TO GUESTS: Your Cruise Ticket Contract/Booking Conditions and . Please note: All onboard charges are in US dollars and will be billed in US dollars to your credit card then converted into your local currency. pantsuits. Stay connected while onboard with VOOM - the fastest internet at sea. Reservation - Royal Caribbean International Make a splash at the pool, but keep safety at the top of your mind, too. Baggage porters will be on hand to direct you to taxicabs, buses and cars. Prior to obtaining your SeaPass, use your SetSail pass for purchases. The Cruise Ticket Contract limits your rights. For the safety of all, guests who present a COVID-19 risk are not allowed to board. The normal times for meals in the dining room are as follows although these may alter depending on the itinerary: Breakfast 07:00 to 09:30 Outdoor areas near restricted areas, food venues, and kids play areas and pools will not allow smoking. Casino Royale allows smoking and has a designated area for non-smoking guests. These requests are made to provide a comfortable cruise for everyone. Alcoholic beverages seized on embarkation day will not be returned. Guests may do so by providing an additional gratuity to their SeaPass onboard account or a cash gratuity at their discretion. 11 Night Southern Caribbean Cruise | Royal Caribbean Cruises My Time Dining Frequently Asked Questions | Royal Caribbean Cruises This service is available fleetwide at a nominal charge. At private shore-side resorts such as Labadee and Coco-Cay and when in US ports, the minimum drinking age is twenty-one (21). These bottles will be returned on the last day of the sailing to be enjoyed back home. ARE THERE ANY ADULT-ONLY ACTIVITIES ONBOARD? Any offers, future credits, payments or claim settlements accepted by you while on board the ship constitute to full and final settlement of your problem. Please note: that dining times and seating requests cannot be guaranteed and are on a request basis. Individual and group space is subject to availability, minimum participation and cancellation penalties. Digital safety: You can complete most of your required guest safety briefing on the app or your stateroom TV. Navigate to the dining venue or show you want to reserve and tap the Reserve Now button to make your reservations. Here's your chance to reserve your spot for NorthStar, Ripcord by iFly, SkyPad, and the "Silk Road" show which is the only show that requires reservation. Your SeaPass is your room key and is used for onboard purchases. Guest may also inquire at Guest Services for the location of the designated smoking areas onboard. Please note that at any point in the process it is at the Master/Hotel Director/General Managers discretion that any child and their parent/guardian be disciplined or disembarked from the ship. In the event of our liability for damage and loss to baggage, where baggage is deposited with the ship, this is limited to 3,375 SDRs and for damage and loss to cabin luggage this is limited 2,250 SDRs. Normally, changes in the itinerary are to protect the interest and safety of our passengers. It is extremely difficult to try and resolve statement errors once you have disembarked. Let your adventure take flight our Air2Sea program makes getting to your cruise a breeze. Any travel agent used by the guest in connection with making arrangements for a Royal Caribbean cruise, air tickets or any related travel, lodging and tours is the guest's agent. Our Wi-Fi service provides Internet access 24 hours a day through your own Internet Service Provider, such as AOL, Hotmail, Yahoo or any Web-based Internet Service Provider. Most meals are included in the price of your vacation. The Cruise Ticket Contract sets forth limitations on the time frames in which claims may be made and suits may be filed against Royal Caribbean. Please put your name and home address on each tag and remove all loose straps from your bags. Learn More. HOW AND WHERE DO I CHECK-IN FOR MY CRUISE? From thrilling water slides and rock climbing walls to Broadway-style shows and gourmet dining experiences, there's never a dull moment. Emergency signal (7 short and 1 long horn blasts): In the event of a real emergency, seven short and one long horn blasts will sound indicating guests should proceed to their assigned muster station. Prohibited items: Heres a quick checklist of things you should do on the evening before you return home: Extend customary gratuities to those who have made your cruise vacation an unforgettable experience. Enquire from your airline on your entitlements in the case of lost luggage. From here, you can walk directly to the terminal. Call us at +65 6305 0033, visit us at RoyalCaribbean.com.sg or contact your travel agent. When it comes to favourite packages, the Deluxe Beverage Package and the Refreshment Package are two top picks. If you have questions, please feel free to dial 1950 or stop by Guest Services. In order to make the boarding process as simple as possible, we strongly encourage you to visit RoyalCaribbean.com/onlinecheckin to check in online. The team is located in the United States, so please remember you may need to follow international call protocols from your location. A. A nominal charge will apply for room service. Getting Pampered Access exclusive pre-cruise savings and products that wont be available onboard. An 18% gratuity is also automatically added to beverages, mini bar items, spa & salon purchases. Alternatively you are free to explore and make your own arrangements at each port of call, visa permitting. Please submit your dietary request in writing (in as much detail as possible as to your particular requirements) at least 45 days prior to North American sailings, 90 days for European/South American sailings and 100 days for Australia/Asia sailings. If there are any issues, please contact Guest Services. To speak to a Casino Royale Representative, contact Royal Caribbean's Casino Royale Reservation Center at 1-888-561-2234 Monday - Friday 8AM-10PM EST and Saturday-Sunday 9AM-5:30 PM EST Or contact our professional Travel Advisor or your Independent Casino Representative. It is your responsibility to arrive on time. WHAT DO I NEED TO DO ON THE LAST NIGHT OF THE CRUISE VACATION? To facilitate our ability to continue to provide safe and enjoyable cruises to our guests, we reserve the right to refuse to accept a booking request from an individual or group and reserve the right to cancel an existing reservation. Review the travel documents required by Royal Caribbean to board our ship as a U.S. or non U.S. citizen plus additional information regarding our international destinations. You will also be able to view your cruise itinerary, remaining balance, and submit payments. Please contact us if you have already reserved your cruise and do not meet this requirement. Lunch 12:00 to 14:00 Once you're onboard, tap on "Learn about safety at sea." More information is available onboard. Check in on the app: Its the fastest way to board when you sail, and when you do, you select an arrival time that doubles as your wellness appointment at the terminal. A full list of specialty restaurants can be viewed and reservations can be made on our website: RoyalCaribbean.com or onboard the ship. Practice hand hygiene: Youll find hand sanitizing stations at the entrances to all venues and in high-traffic areas, like dining rooms and elevators. (Copies are available upon request or refer to our website: WWW.ROYALCARIBBEAN.COM.SG). Royal Caribbean International - - Chan Brothers Travel Any and all information contained in this brochure, including prices and terms and conditions, is subject to change at any time without notice. Cruise Director: Your MC for the cruise who leads entertainment and activities for guests. Onboard the ship Please make sure to be on ship by then. We are delighted to have provided a safe and enjoyable cruise to millions of guests over the years. Guests release Royal Caribbean from any and all claims for loss or damage to baggage or property, or for personal injuries or death, or for loss from delay, shore excursion providers, restaurateurs, transportation providers, medical personnel or other providers of services or facilities. Specialty Dining: Additional onboard restaurants that offer an elevated dining experience or specialty cuisine for an additional fee. Sports gear, and self-defence items: Handcuffs, pepper spray, nightsticks, martial arts items, and hoverboards. Royal Caribbeans onboard staff and crew await our guests with personalized Gold Anchor Service. You can unsubscribe at any time. F) Complete required information and click save then continue through Step 1 The land portion of all cruisetours is generally performed by independent contractors. These land components are solely at your risk and subject to the terms or arrangements made by you or on your behalf with the independent contractor. The app is free to download and use. Have you sailed with Royal Caribbean before, Guests who have sailed with Royal Caribbean since January 2018 do not qualify, UPLOAD YOUR BEST CURRENT CASINO OFFER OR PLAYERS CARD, CHOOSE FROM THE FOLLOWING LIST OF CRUISE LINES, CHOOSE FROM THE FOLLOWING LIST OF LAND BASED CASINOS, ENTER THE NAME OF THE CRUISE LINE WHERE YOU RECEIVED YOUR OFFER, ENTER THE NAME OF THE LAND BASED CASINO WHERE YOU RECEIVED YOUR OFFER. Please review the Guest Conduct Policy at http://www.royalcaribbean.com/content/en_US/pdf/Guest_Conduct_Policy.pdf or contact your travel agency or your local booking office for further details in advance of travel. LEARN MORE ABOUT OUR AIR2SEA FLIGHT PROGRAM. It shall be a condition of boarding and remaining on-board any of our ships that all guests throughout their stay comply with our Guest Conduct Policy. Assembly station: Location passengers must go to during an emergency drill or in an actual emergency, which can be found on the back of your SeaPass. Watch as robots craft a custom juice creation for you at the Bionic Bar. The staff at the Explorations Desk onboard will be happy to provide you with information to book your shore excursions. The gratuities will be shared by the Dining Services Staff (waiter, assistant waiter and head waiter), Stateroom Attendants and Other Housekeeping Services Personnel who work to enhance your cruise. Please remember to bring your passport with you, as well as any other required documents your cruise confirmation email requests. Just pack and tag your bags before placing them outside your door before midnight on the last night of your cruise vacation and well carry them off the ship for you. Learn how well work together to ensure you board and stay healthy so you can have a great time on your cruise vacation. By bus: Board the 400 line towards Shenton Way and disembark at the Marina Bay Cruise Centre stop. Plan everything now and use your vacation time to actually vacation. It is important that the name on your reservation be exactly as it is stated on your passport or other official proof of nationality. A Room Service menu is available 24 hours a day (Please note: there is a nominal charge operational at all times). The charge will not apply to orders for Continental Breakfast.