Our FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Commission (FCC). Saturday: If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. Our mission is to educate consumers about cable, internet, steaming and home services. Always obtain a receipt for the returned equipment. No hidden monthly fees. Please note that returned devices failing to meet these guidelines will be rejected and returned at customer expense OR appropriate fees will be charged based on the condition of the returned package and device and associated tech support provided for the issue. Astound Broadband Powered by RCN - Long Island City, NY We just need a little more info, You're almost ready to go, but we need a few more details. At RCN, when we say we're here for you, we mean it. 9:00am-6:00pm Note that services, SIM cards, provisioning, altered products, custom-built products and shipping are not eligible for return and are non-refundable.Note that there is a standard 20% restocking fee on all returned items. Currency Exchange/APS Center may apply a processing fee for payments made. In other words, you enough weapon in your arsenal in other to withstand their firepower. Copyright 2023 Themescene.tv Terms & Conditions Privacy Policy Do Not Sell My Personal Information Contact us, How To Cancel Dish Network - Updated Guide 2023, How To Cancel Frontier - Updated Guide 2023, How To Cancel FreedomPop - Updated Guide 2023, How To Cancel Frontier Updated Guide 2023, How To Cancel Verizon Updated Guide 2023, Reasons Customers Will Want To Cancel Their RCN Subscription, Follow These Steps To Cancel RCN Internet, 4. 2-Year Price. tv+ services and one set top box. Our services vary based on location. At RCN, when we say we're here for you, we mean it. Chicago, New York, and Washington, D.C., are among the largest metro areas served by this provider. Call our award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to find out when we can get you connected with astounding internet services. Sunday: There are three options for international calling plans. I check it out and it's a charge for almost $800 from RCN, an east coast cable company, from when I lived there a few years back. Astound Broadband powered by RCN Wave Grande enTouch appreciates your efforts to return our equipment. According to our agreement with the participating Currency Exchange/APS Centers, customers must bring their payment coupon (or bill) to accompany their bill payments. Observed speeds may vary based on device connection & other factors outside of Astounds control. *Here's my experience with RCN. TV Support, Troubleshooting, and FAQs | WOW! - Wowway Learn More 7:00 AM-11:45 PM Guaranteed!!! Please be sure toview our equipment return policybefore visiting any of our facilities. Hollywood Park Darby, PA Certain equipment may be required to receive advertised speeds. Newark, NJ 07101-8116. Bronzeville So I got an alert a few days ago from TransUnion that there was a new item negative on my credit. Our Stream TV app requires compatible device, internet service, at least one Android set-top box rental and TV subscription for in-home use. Equipment Return Location Directory | UIIA Equipment and Remotes - Astound Residential If you have further questions, give our award-winning customer service representatives a call at. Payment Information regarding Currency Exchange/APS Centers Pennsylvania. According to our agreement with the participating Currency Exchange/APS Centers, customers must bring their payment coupon (or bill) to accompany their bill payments. If you have further questions, give our award-winning customer service representatives a call at, Neighborhoods Astound Broadband services in the Lehigh Valley. It looks like Astound Broadband isn't available in your area yet. Each additional eero device beyond that is $5.00 per month, per device. Please see instructions below. We continue to be powered by passionate local teams, dedicated to the people and communities we serve, bringing customers astounding services and products. *Internet download speeds may vary and are not guaranteed. Astound Broadband Powered by RCN Internet Service Providers (ISP) Internet Products & Services Telecommunications Services Website 29 YEARS IN BUSINESS (800) 746-4726 2215 43rd Ave 4th Fl Long Island City, NY 11101 All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. Maximum combined 5 simultaneous Live TV and/or DVR streams per account. Astound Broadband is available at your address. Lansdowne, PA Prospect Park, PA, Ridley Park, PA The letter A is formed by shaping your hand first to form the sign for aunt. Close your hand, Copyright 2023 TipsFolder.com | Powered by Astra WordPress Theme. Payments made at the Currency Exchange/APS Centers are not immediately posted to customers accounts. To shop for Internet, TV, WiFi and home phone services, build your perfect plan. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. 2-Year Price. Get the business class high speed internet and voice connectivity you need. Theme Scene is an independently owned cable TV and internet tech support resource. 2, another improvement over last year. RCN's internet-only plans cost between $19.99-49.99 per month, not including equipment and additional fees. Breinigsville, PA Sign up for our FREE AutoPay service to save time, have peace of mind, and avoid late fees. Returning RCN equipment can be done by visiting a local RCN office - please call 1-800-746-4726 to ensure that your equipment is received at that location. Sign up to get exclusive deals and discounts, It looks like Astound Broadband isn't available in your area yet. Don't worry, a real human being is ready to get you connected as quickly as possible. To find out more, see our privacy policy. River North, Roscoe Villiage Internet, WOW! Astound Broadband offers a number of wireless home internet services in Lehigh Valleyto best fit your needs. When we say we're here for you, we mean it. Not all phone services are available in all areas. 9:30 AM-8:00 PM Don't worry, a real human being is ready to get you connected as quickly as possible. With Astound Broadbands Nationwide Calling phone plan you can make as many local or long-distance calls as you want, for a flat monthly rate. Alburtis, PA About Google Maps. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. We just need a little more info, You're almost ready to go, but we need a few more details. Learn more about taxes and surcharges. 2-Year Price. Directions, Monday-Friday: We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Knoxville, TN, 37917 Dorneyville Pack all original components, accessories, and papers (including, but not limited to cables, power cords, instruction manuals, etc.). List Of RCN Office Locations, Find All RCN Locations With Hours Near You If you need to cancel, make changes, or ask any questions, call one of our real, human, award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. Contact Us | Astound Broadband | Meet Our Companies: RCN, Grande, Wave Complex gigabit fiber solutions for your connectivity, voice, and cloud networking needs. When they picked up the equipment from me (our bldg switched over to DirectTV), they took all of the cables and a few A/B switches that were MINE! Center City RCN equipment can be returned by: Visiting a Local RCN Office in your area - please call 1.877. Pack the item(s) to be returned inside a sturdy shipping box. Fees may includehourly tech support rates, restocking/replacement up to the full device MSRP, and associated shipping expenses. Directions, Monday-Saturday: They will send you the mailing box and expect to receive the equipment within 30 days. Saturday: Regrettably, there are still some subscribers who are still not satisfied with the service theyre receiving from RCN, and they intend to cancel. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to finish your order. Returns must be made within 30 days of the purchase date. Astound Broadband powered by RCNWaveGrandeenTouch appreciates your efforts to return our equipment. Well, it's your lucky day. Digital TV Equipment for CA, OR and WA Introduction Resolution Steps Streaming TV. In our Best Internet Service Providers ranking, weve ranked 4th, up one spot from 2020. Astound Broadband is on the way to your neighborhood! Astound Broadband offers a number of wireless home internet services in Chicago to best fit your needs. Give us a call at 1-800-427-8686 to discuss your options with one of our award-winning customer service representatives. We will continue to negotiate in order to keep costs as low as possible. Make payments, add services, pick up/return equipment, try before you buy with on-site service and product demonstrations, and more at our retail locations. Directions. Upper Darby, PA Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. RCN can't set an arbitrary number like that, and expect you to pay it? In addition to clear calls and increased reliability, your home phone service includes 17 FREE calling features! RCN will send you a prepaid FedEx shipping label when you return the equipment. What this means is that theyll definitely make thing a bit hard for you to see if youll rescind your decision. Well, it's your lucky day. It would be horrible to find that after supposedly cancelling, that your service was never cancelled and you have to call back. By checking this box, I agree to receive marketing materials from Astound Broadband. Tinicum, PA Watch TV on the go. Some of the recently made complaint about their continuous increase in billing prices which wasnt what they signed up for. Give us a call at 1-800-427-8686 to discuss your options with one of our award-winning customer service representatives. Closed, 1872 Delmar Dr Only Suddenlink devices that have been purchased directly can be returned to the store. Confirm when your technician will arrive. Astound Business Services are available at your address. Take it up a notch Boost your Internet experience with our companion services Say hello to WOW! Internet, Cable & Phone (NYSE: WOW), one of the nation's leading broadband providers, today announced that it has entered into two separate definitive agreements to sell its Cleveland and Columbus, Ohio, service areas and its Chicago, Evansville, Indiana, and Anne Arundel, Maryland, service areas for $1.125 billion and $661 million, respectively. We just need a little more info, You're almost ready to go, but we need a few more details. Folcroft, PA 19032 Astound Broadband does not require a mandatory contract for services in the Lehigh Valley. All fields are required unless indicated as optional. Chicago, IL 60614 The ability to stream content out-of-home may be limited and is dictated by the content provider. MyAstound | Login | Index Other restrictions may apply. Wondering what the procedure is on How To Cancel RCN service, then keep reading because in the article we show you how to cancel without any additional fees. RCN has a shorter service time window (two hours), but its long enough to require you to take a chunk of your day off to wait for a technician to arrive. It's only available in six different areas on the East Coast: Boston, Chicago, DC Metro, Lehigh Valley, New York, and Philadelphia. Get the business class high speed internet and voice connectivity you need. The costs they charge us to carry their networks are still being demanded by television networks. By clicking "Accept" you consent to the use of these cookies. No Surprises Here. Yes! It looks like Astound Broadband isn't available in your area yet. Chicago, IL 60653 Macungie, PA Belmont Harbor A well-prepared explanation that will be difficult for the retention representative to reject is precisely what you need. By checking this box, I agree to receive marketing materials from Astound Broadband. If you need to cancel, make changes, or ask any questions, call one of our real, human, award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. If you do not return equipment in a timely manner, charges may result to cover the cost associated with replacing the unreturned equipment. Astound Business Solutions offers a flexible suite of affordable, powerful solutions combined with friendly local service in the Lehigh Valley. RCN official email address is[emailprotected], or you can call 0345 772 6100 from Monday-Friday 8:30 am-8.30 pm. We continue to be powered by passionate local teams, dedicated to the people and communities we serve, bringing customers astounding services and products. In fact, it has become the only options for people residing around Boston, New York, Chicago and the Philadelphia region. When we say we're here for you, we mean it. We use cookies to improve your experience on our site and to show you relevant advertising. Yes! It is essential to double-check youre speaking with the right department to avoid wasting much time. Astound Broadband offers a number of ways to build the perfect plan that best fits your needs and lifestyle. Orefield, Saucon Valley Newark, NJ 07101-8116. TV programs cannot be streamed outside of the United States. Your equipment will be returned to us at no cost by FedEx Office Pack and Ship or The UPS Store. Call our award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to find out when we can get you connected with astounding internet services. The Currency Exchange/APS Centers are not equipped to accept faxes and this process should never be used in lieu of the customer bringing a payment coupon in with them. Google Maps is a web mapping service developed by Google. Our fiber rich network provides fast Gig speed internet perfect for gaming, streaming, working from home, or connecting multiple wireless devices. Interested in getting Astound Broadband powered by RCNWaveGrandeenTouch services? Watch live TV and stream your favorite apps, shows, news, movies, and sports online all in one place. Current customers, find helpful information in Help & Support or visit the Welcome Center. Wind Gap, PA, Belfast Enter a location to find a nearby rcn office. When we say we're here for you, we mean it. Astound Broadband is an award winninghigh speed internet provider in Chicago offering affordable and reliable internet. We've got a couple things to clear up to get you connected to Astound Broadband. If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. Coplay, PA, Danielsville, PA Modem required for internet service. 2-Year Price. Customers who are in jeopardy of being disconnect should call RCN with a receipt number after making their payment to insure their account is not disconnected. Upgrade internet services. Please call 800-RING-RCN (800-746-4726) to discuss your options. Service offerings are contingent upon Astound verification that the specific address covered by the service request is an Astound serviceable location. Create an Account. 2022 Ziff Davis, LLC. Home / Locations / Chicago, IL Internet TV & Streaming Phone Neighborhoods Astound Broadband services in Illinois Frequently asked questions Expand All Collapse All Do I need a contract to get services in Chicago? Our robust fiber-rich network assets will allow us to deliver even more communications services to customers in the Chicagoland, Northwest Indiana and Evansville areas, offering both residential and business customers new products and services to enhance the suite of products . No Surprises Here. 2023 RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. All Rights Reserved. All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. Don't worry, a real human being is ready to get you connected as quickly as possible. Danielsville Other restrictions may apply. Astound Broadband is available at your address. Please give us a little more information to finish your order. Chicago, IL 60636 Hokendauqua Up to $12.95 per month includes 1 eero base and 1 eero beacon/device. With Call Waiting, Call Forwarding, 3-Way Calling, Voicemail and more. Also, others have complained about the hidden charges. Find way to . Get the business class high speed internet and voice connectivity you need. Please be sure toview our equipment return policybefore visiting any of our facilities. Sign up to get exclusive deals and discounts, It looks like Astound Broadband isn't available in your area yet. You should also confirm with the representative whether or not you need to return any RCN equipment. Modem required for internet service. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to finish your order. Northampton, PA, Orefield, PA * H o u rs ma y va ry a n d a re su b j e ct t o ch a n g e . No hidden monthly fees. To find out more, see our privacy policy. This will show you how relentless the support representatives are. 8:00AM-6:00PM Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 so one of our award-winning, U.S-based service representatives can look into this a little more. See astound.com/yourspeed for why speeds may vary. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. If you do not return RCNs equipment in a timely manner, you may be charged to cover the cost of replacing the unreturned equipment. Our fiber rich network provides fast Gig speed internet perfect for gaming, streaming, working from home, or connecting multiple wireless devices. But Astound Broadband (formerly RCN) isn't for everyone. 2023 RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. All Rights Reserved. Schnecksville What is the time it takes me to return Spectrum equipment? With Astound Broadbands nationwide calling phone plan, you can make as many local or long-distance calls as you want, for a flat monthly rate. Stay connected with Astound and save. Payment Centers In The Lehigh Valley - Astound Broadband Additional equipment, taxes, $1.00 Network Enhancement Fee and other fees extra. If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. RCN offers no-contract plans and no early-termination fee Fortunately, all of their internet plans are available on a no-contract basis. Global Saver Calling Plan has capped number of calling minutes and you choose when and where you want to call. When you close an account, equipment charges are added to a final statement that is generated the exact moment the account is canceled. Customers who are in jeopardy of being disconnect should call Astound with a receipt number after making their payment to insure their account is not disconnected. By clicking "Accept" you consent to the use of these cookies. Astound Business Services are available at your address. There are three options for international calling plans. Address: Hours may vary due to current COVID-19 concerns. eero and all related marks are trademarks of Amazon.com, Inc. or its affiliates. Stay connected with Astound and save. To ensure that your return is accepted, please comply with the following guidelines: As soon as the merchandise has been received and inspected, our team willget a replacement unit out (if applicable) or provide the appropriate credit to the customer (which takes 7-14 days to process). Update your account information. Customers have fifteen (15) days to return the devices, according to their Terms and Conditions. Returns - Shipping Labels and Drop Off Locations | FedEx Clifton Heights, PA Please choose your exact address in the list below, or skip and continue to order. Saturday: We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Access to Amazon Prime Video, Netflix, Hulu, Sling TV, FuboTV and other streaming services requires compatible TiVo equipment and RCN Wave Grande enTouch Internet service. Upon inspection, if the returned device does not match the original condition and the required packing instructions below, an appropriate fee will be charged to the customer based on condition of the device and associated tech support provided for the issue. 8:30am-2:00pm Remove or black out used shipping labels, including all bar codes (do not mark on the original product packaging). No hidden monthly fees. Closed, Payment Information regarding Currency Exchange/APS Centers Pennsylvania, RCN Telecom Services, LLC Currency Exchange/APS Centers cannot process payments with only an account number, nor is it acceptable for us to fax a statement to the currency exchange. Well, it's your lucky day. Upper Darby, PA 19082 Closed, 2735 N. Clark St. Nazareth, PA Egypt, Glendon If you have further questions, give our award-winning customer service representatives a call at, Neighborhoods Astound Broadband services in Illinois. With Astound Broadbands Nationwide Calling phone plan you can make as many local or long-distance calls as you want, for a flat monthly rate. Remote Controls for DC, IL, IN, MA, MD, NY, and PA . How do I return equipment to RCN? - TipsFolder.com South Side There are four possible ways to pay your bills, Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Sunday: Our Stream TV app requires compatible device, internet service, at least one Android set-top box rental and TV subscription for in-home use. No Surprises Here. 8:00 AM-6:00 PM Schnecksville, PA Walnutport, PA If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. It looks like Astound Broadband isn't available in your area yet. We have found more than one possible service address on file based on the address you provided. Remember, you can be more creative and come up with compelling reasons. Apply today for the Affordable Connectivity Program (ACP). As soon as "Astound" (as in, I am . Aside from these, there are also other reasons being reported by RCN customers such as. It looks like Astound Broadband isn't available in your area yet. How to Return Your Equipment - Astound Broadband Give us a call at 1-800-427-8686 to discuss your options with one of our award-winning customer service representatives. Laurys-Station, PA Use the form on your statement to sign up, visit rcn.com/customer-center, or dial 877. 8:00 AM-6:45 PM How to Return Frontier Equipment - Updated Guide 2023 Other restrictions may apply. Astound Broadband offers a number of ways to build the perfect plan that best fits your needs and lifestyle. Prices do not include taxes, franchise fees or other surcharges. Weve been a part of your community for years, connecting you to services you want and need to stay productive, informed and entertained.