.css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I've been trying to get Comcast to come out to my home which is new construction for almost one month now. 0000000016 00000 n Can someone let me know how to contact the Comcast Construction Division for the Kansas City, MO area? . Were updating our network to support more powerful, even faster speeds so your business can do more, connect more, and get more done. If nothing else I need to know how to get out of my contract. - Oversee Coax and Fiber build to Residential and Commerical buildings. To do so, click on the chat icon located at the top right of this forums page. If you ever find the secret sauce please share with me. I do not know what to do. Do you have an existing serviceability request number and is your new construction home finished being built? 0000203368 00000 n Did you make sure to scroll all the way up? 301 Comcast Construction jobs in United States (6 new) - LinkedIn 0000003459 00000 n If anyone with xfinity is reading this please help! @user_285696 Hey there! My cable has to be run in the air. I'll try and get a number and post it if they give me one. 0000004087 00000 n I need to contact AT&T, WOW and Comcast to facilitate the relocation. Greater Nashville Area, TN. Call Before You Dig Contact Information - Xfinity Support Comcast: someone below provded me with this number.. 1-800-XFINITY. user_285696 Hey there! Let's get started by having you send us a direct message so we can help. Edit2: kicked back to sales, god damn it. 238 0 obj <>stream I want the service but something has to be done. Called 1-866-496-9669 which is the only number I could find. Contacting Comcast Construction Division - Comcast Business Support We need to have our own D-marc from Comcast. Greetings, @l8867vette! You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there. trailer My sales rep. said our case is transferred to the construction team and the construction team will contact me to schedule the appointment. You can visit the, If you have questions, were here for you 24/7 at. I was home ALL DAY. PDF City and County of San Francisco DEPARTMENT OF PUBLIC HEALTH 0000009955 00000 n We are continuously expanding opportunities for new businesses to partner with us, and this is an important part of having our commitment to Diversity & Inclusion (D&I) extend beyond our business to benefit others. Cable: I've wised up. @ComcastJodie I do not have a chat option. 0000007636 00000 n However, in some instances, the line may not have been installed, or it could be damaged and needs to be replaced. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. These partnerships have proven to be key to the success of our Supplier Diversity program. You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there. I want the service but something has to be done. Since you have already sent a PM, I will continue to assist you through there. However I havent received the call from the construction team yet. register their mobile number in My Account. The area is built up with tons of other buildings in the area so I don't understand how you can't get someone out here? How do you not have internal numbers to contact another internal department? WILL MY XFINITY SERVICES ALSO BE INTERRUPTED? I've also been told that a ticket should not be closed without 1) a walk-out team inspecting the site and 2) Comcast providing a cost sharing price for installation. Connectivity and managing Your Comcast Business network. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. Phone services will be unavailable, including landline support for emergency calling. Is there a way to contact Comcast construction Division directly? Yeah sounds like similar situation. Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. Our Suppliers and Partners - Comcast Comcast Service Center - MapQuest Were committed to partnering with diverse vendors (Tier I) and subcontractors (Tier II), which includes women-owned business enterprises (WBE) and minority-owned business enterprises (MBE), as well as veteran-, LGBTQ-, and disability-owned businesses. Contact Us | Comcast Business NEW CUSTOMERS EXISTING CUSTOMERS Let us help you find what you're looking for Ethernet Questions & ordering: (866) 429-0152 Customer support & care: (800) 741-4141 Business VoiceEdge Questions & ordering: (866) 429-2321 Customer support & care: (800) 741-4141 PRI Trunks Questions & ordering: (866) 524-7482 Comcast. I've contacted Comcast 3 weeks ago to get this started with ZERO help. Moving forward, if you are having troubles and need support, please create a new post detailing your issue so that the community and our support representatives can assist. We handle installation and activation, plus provide on-going support. My husband runs a small business and we're really losing out. Comcast has cut service to the house as it has been torn down to be rebuilt in the next few weeks. 0000001442 00000 n 0000005518 00000 n At this point, we may just switch over to verizon as it might be just the easier solution assuming they will be responsive. Chat with Xfinity Get 24/7 help with any questions you have. Nurturing Diverse Subcontractors Jan 2009 - Dec 20124 years. I appreciate you taking the time to reach out to us here on the forums. . How do you not have internal numbers to contact another internal department? I am looking for this information also. Thank you! Leverage your professional network, and get hired. If anyone with xfinity is reading this please help! You can still watch on the Xfinity Stream app while connected to a mobile network. Construction projects near Marysville to mess with traffic until 2025 . Thanks to whoever suggested Telling them you're taking down their service lines. WiFi Pro. 0000004603 00000 n Comcast Construction - $13,000+ Official Response. I'm having the same issue, trying to get Comcast to come out to my home which is new construction. Read Now, Vice President, Procurement, Comcast NBCUniversal. Is there any way to contact construction division directly because I am tired of being told misinformation by customer service. I told them get me connected then we'll wory about pricing at this point. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. 138.8 mi Popular Brands in Reading. "We delivered strong first quarter results as our . To do so, click on the chat icon located at the top right of this forums page. I would like to see what we can do for you. 0000003762 00000 n @ComcastJodie I do not have a chat option. Got frustrated with the robot on the other end and started mashing zero. It's an absolute joke how terrible Comast service is. 0000010977 00000 n We understand the process can be confusing, but we're here to help. So I told her "Basically, I am demolish 6 poles, these poles have your cable service lines on them, I need to talk to someone who can tell me how much its going to be to replace them" She got her supervisor. Is there any way to contact construction division directly because I am tired of being told misinformation by customer service? My cable has to be run in the air. Told tech support i'm tearing their shit down and they need to connect me with engineering. please let me know if it is yours if not I will keep searching to see if I could find the owner at several thousand dollars worth of equipment just sitting there. At this point, we may just switch over to verizon as it might be just the easier solution assuming they will be responsive. please let me know if it is yours if not I will keep searching to see if I could find the owner at several thousand dollars worth of equipment just sitting there. We can't cut our grass without moving the cable. Heres how you can prepare: To receive real-time service alerts throughout this process, Primary Managers can register their mobile number in My Account. Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message. We actively create and expand opportunities for diverse-owned businesses in our supply chain. Comcast Service Center in Reading, PA 19610 - Hours Guide By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If install can use temp line they create ticket for underground line which is installed later (2-3 weeks generally). 0 Now were getting ready for whats next our next-generation network thats faster than ever. .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, Our new office location is We need to have our own D-Marc in our building since our neighbor is not willing to share the D-Marc with us. We don't have direct contact information to provide you, that being said, we can place a ticket into our serviceability division. I have had the same issue myself, I have been told so many different stories, My entire neighborhood has comcast and i called almost 2 months ago and no-one has called me back or even been to my house to look at anything. I have been trying to get service for over a month now. Their BuildZoom score of 91 ranks in the top 37% of 167,179 Michigan licensed contractors. Wow! 0000003156 00000 n Privacy Policy. We'll be there to help. Get Support Find an Xfinity Location Check the status and hours of locations near you. Comcast Service Center. 0000004309 00000 n I don't know what else to do. Could someone reach out to me as well? Angelica Salinas - Construction Coordinator - Comcast | LinkedIn This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. To do so, click on the chat icon located at the top right of this forums page. Hey there, @user_a0f167. 0000002370 00000 n Were enhancing this network over time and location-by-location, which briefly disrupts your services. 0000001622 00000 n Update: 1-26-21 so had another appointment today after customer service said I'd get tap installed and in home install today. Comcast: someone below provded me with this number.. 1-800-XFINITY Edit: ok this is the only number to get through it appears. Below, youll find options for residential and commercial spaces. The last time we checked, a license was not required for in Southfield. I will be here if you continue to experience difficulty. Ive never seen a company treat PAYING CUSTOMERS like this. Hello @lanannak. Click the "New message" (pencil and paper) icon, The "To:" line prompts you to "Type the name of a person". This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. Understood. Entertainment provided by our TV boxes and Internet-connected streaming devices will be unavailable. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. BACKFLOW TESTER LIST - 3/2/2023 San Francisco Department of Public Health . He has quit taking my calls. Reddit - Dive into anything Good morning, gangelo88. Our goal has always been to deliver the speed, reliability, and performance your business can rely on. Yeah sounds like similar situation. Hicatlusainc. Contact Information - Comcast Comcast Reports 1st Quarter 2023 Results - Yahoo Finance I have been trying to get service for over a month now. This way were able to help your business do more and connect more. What You'll Find at Comcast. which will be matched by funding from Comcast and the county, will expand the scope of the initial pilot to an additional 89 residences. A high-speed, high-performance network designed for business Business owners need a network they can rely on to get them through the day. 0000014297 00000 n Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. The cable runs across my neighbors property. I cannot tell you how many times we have called customer service to no avail. Let your business or community stand tall with a custom network infrastructure. Sorry to hear about the trouble. Comcast | Southfield MI | Read Reviews + Get a Free Quote | BuildZoom Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. %%EOF There is a small backhoe next to the gate at Glenbrook its been sitting there for two months one of the guards thinks it belongs to Comcast. Reliably fast Internet on our Gig-speed network, Ongoing support for property staff and residents, Fast Internet with the bandwidth to handle all their devices, WiFi available with all Business Internet tiers, Additional solutions for cybersecurity, TV, Phone, and more, Optimal enterprise cloud infrastructure solutions. It "didn't understand" so it said to hit zero to talk to a rep. Did just that. Please create your own post and we will be happy to help. When work in your area begins, both Comcast Business and Xfinity services will be interrupted. I cannot tell you how many times we have called customer service to no avail. See https://comca.st/3vNQ9Ag for an example. Hi kjyoung and welcome to the forums! Comcast Utah New Comcast Construction jobs added daily. Carroll County Government | Carroll County, Maryland 0000003912 00000 n The cable runs across my neighbors property. xref Edit: ok this is the only number to get through it appears. Comcast, 25625 Telegraph Rd, Southfield, MI does not need a license for in this area. 0000006653 00000 n Give commercial spaces a cutting edge A high-speed, high-performance network designed for business 45 Direct Phone Numbers For Comcast Departments - Consumerist I hope you are having an amazing day! 0000003003 00000 n Whether your project is big or small, our powerful, robust network gives property owners, developers, and building managers the reliable connectivity their clients and tenants need. Ive never seen a company treat PAYING CUSTOMERS like this. Please take a look at these additional steps, it should help clarify the process. Pittsburgh, PA 15235. I've done that way of contacting you and it's gone nowhere. Hey @user_42efc9! Not available in all areas. Comcast Announces XFinity 10G Network Coming to Homes and Businesses We will need to gather some personal information. We are having exactly the same problem. user_285696 Hey there! Here are detailed steps to direct message us: Click the "Peer to peer chat" icon (upper right corner of this page), Click the "New message" (pencil and paper) icon, Type "Xfinity Support"in the to line and select "Xfinity Support"from the drop-down list, Type your message in the text area near the bottom of the window. Site Map | Comcast Business I have had this identical scenario happen 4 times now. Select "Comcast Business" from that list, - An "Comcast Business" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window. @Ianannak Thats more than we have had, its been almost 2 months now and no one has even called us back or anything. I am in need of a contact for the new construction survey division. Grasshopper vs Comcast Business VoiceEdge | Which Business Phone Dec 2020 - Sep 202110 months. hb```l^@(a4(,s3mY If you ever find the secret sauce please share with me. Please make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP. 0000107620 00000 n Never showed up: How do I contact Comcast Construction? We can send a text the day before network improvements begin in your area and again when your service is restored. Our team of experts work with you to help choose the right plan and provide on-going support. Ethernet Dedicated Internet. Primary Managers can register their mobile number in My Account to stay notified of network construction affecting your business. Contact Comcast Calling 8-1-1 before every digging job gets the underground utility lines marked for free and prevents undesired consequences. Whether your projects include multi-dwelling units, single-family homes, student housing, or more, Xfinity Communities helps your business develop the perfect network solution. Again, I'm getting zero help. and our startxref All they can do is reschedule. COMCAST CONTACT: Anthony Vataloro 617-279-7037 Anthony_Vataloro@comcast.com If available, they will appear as. Let me know. Edit 2: Ill track my progress here and post any useful info I uncover: At&t: called a few numbers, got kicked to sales -> tech support -> advanced tech support (turned out it was just the repairs department) explained my predicament and that I'd been getting transferred all morning. 198 0 obj <> endobj .it's Comcast, don't expect anything to be . Each time the tech arrives to find no work has been done. Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. You would not have service until the line is buried and then an install tech comes back. One person even told us to drove to a service center to get help so we drove 45 minutes just to be told they had no idea why we came there that they couldnt do anything. . Its so ridiculous. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I have had this identical scenario happen 4 times now. Anyone have a contact number for the Comcast field service department I edited your post to remove the addresses and your contact information from the public forum but have it noted, so if you can please click on my handle (Comcast_Gina) and send a private message with your name andthe business name, I'll get to work on this for you , I am looking for a contact to scheduleunderground Comcast installation for a new subdivision in Tallahassee Florida. The project is in Gresham, Oregon and there is service in the area. Its so ridiculous. I apologize to hear of the issues you keep running into when trying to get this tap installed. 0000202688 00000 n 0000202381 00000 n I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. .it isn't easy to contact them even when part of your job directly deals with them. WTF I have to do to give them my money in exchange for some internet. 2304870. I have had this identical scenario happen 4 times now. Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. I've gone in store, emailed, and called to try to get someone to set up internet with zero help. Building these partnerships helps us address our companys evolving needs, while also passing along the benefits of our success to others. - Construct estimates for all Multi . Internet servicability confirmed - Xfinity Community Forum I've had the same issue for nearly a month now. 0000001138 00000 n One person even told us to drove to a service center to get help so we drove 45 minutes just to be told they had no idea why we came there that they couldnt do anything. We can help with both the service issues and the exposed cable. I just did, now can someone finally help me? I was also told the monthly rates increased so the contracted rate I had signed up for back in December is no longer available. Hello! You can also make a payment or pick up and exchange equipment Photos Hours Mon: 10:30am - 5pm Tue: 10:30am - 5pm Wed: 10:30am - 5pm Thu: 10:30am - 5pm 0000004361 00000 n New Kensington, PA 15068. Hello @lanannak. The two Comcast construction specialists I've spoken to they explained that there is a Comcast service point 100 yards down my driveway. @user_1eb5a5 We are unable to reach out directly to you, but feel free to send us a message by clicking on the chat icon in the top right-hand corner. @Ianannak Thats more than we have had, its been almost 2 months now and no one has even called us back or anything. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. I told them get me connected then we'll wory about pricing at this point. . I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. We have a new possible project in NM and have had NO luck with the business/customer support numbers. An underground cable line normally brings Xfinity services to your home. We can help with both the service issues and the exposed cable. I would like to see what we can do for you. I've got a project up in Michigan that requires a few utility poles that need to be relocated. To send a private message, please click on the chat icon on the top right next to the bell. Hi, gangelo88. Our team is here to help. , My sales rep. said our case is transferred to the construction team and the construction team will contact me to schedule the appointment. I would really appreciate any input. All users should have access. PDF UTILITY CONTACT PROVIDERS FOR ABANDONMENTS A.T. & T. Telecommunication 0000002852 00000 n Hi @user_6e9584, thank you for reaching out over our Comcast Business Forums. 123.5 mi Comcast Service Center. I got past the computer by saying i wanted new service, they connected me with sales, who kicked me to the tech department, on hold now supposedly being connected with engineering.