You can review those details in the, How long will it take to get my ReadyRefresh. Page loading. Leave a note or tell driver you don't want water--it doesn't matter they charge anyway. AC+ION is a premium enhanced water designed to provide serious hydration so you can take on the world. Also, please note that before authorizing your credit card, your credit card company may attempt to contact you for additional information. Learn more. Institutions, Government Tried to give 0 starswouldn't let mehad to give at least 1 star AWFUL SERVICE, they charge credit card, don't deliver. Just go to the Manage DeliveriesOpens in new window section of your online account and pick a day that works better for you. Every reply has been we can clean it professionally for $92 or heres the user manual or its out of warranty - all the things that dont help me. So I called the number back and found out that it is Ready Refresh by Nestle. Tip for consumers:Unreliable Delivery and Horrible service. I came outside, heard shuffling in truck, thinking driver was getting my boxes. To find out if you or your business are in one of our delivery areas, click your city or And because of that I have to wait another 3 weeks to get water. If I am moving to a new address, do I need to cancel the account at my current address? Can I have deliveries to more than one address? You can review those details in the Terms and Conditions of ServiceOpens in new window section prior to cancellation. Gain trust and grow your business with customer reviews. want it. Surcharges and fees may apply. I emailed them to see what was going on and they told me they bought ReadyRefresh. If you want to switch from a recurring delivery schedule to choosing single delivery dates, we make it very easy. Nobody take responsibility and it is not the first time! Our Water Dispenser are available for sale or rent. When you order 3- or 5-gallon bottles from ReadyRefresh, you can return them easily and get your deposit back. Water, Terms & We will charge the due amount for your billing period to your credit or debit card. You must have at least one product to receive a delivery. I been a customer longer then on the company has on record . Now I see why people don't get their water. Skip To Main Content. I believe it's a lack of communication between them and the delivery guys. Please reference your state tax laws for further details. horrible customer service and constant missed deliveries. Refresh your home or office with a water filtration system: Simply go to our home page and create a login. create and manage your deliveries, browse, and shop for products. Please submit a request to our Customer Service team through ourHelp CenterOpens in new window. 5-Gallon Bottles Available in Select Regions. And even when I cancelled my account and returned the water cooler, they kept billing me every month for years and it was impossible to get them on the phone and get them to stop. Beatriz S. Go to. All of their bottles are BPA-free, so you can enjoy your water without worries. Ready Refresh is unprofessional and incapable of managing accounts properly, beware! Ready Refresh has been harrassing me for payment for a service I never ordered. Store Delivery, Emergency If you do not see a confirmation page, your payment was not processed. Residential Customer. Insufficient funds available to cover the amount of the upcoming delivery, Card information on file is no longer valid, i.e., account was closed or has expired, Credit card company would like contact with credit card holder for validation, ReadyRefresh charges per delivery and may apply additional fees for deliveries requested on specific dates. In addition to beverages, we also With our endless selection of popular brands, we have everything you need to keep your home or office fully stocked. I finally managed to get through to the main support line for Blue Triton Brands, apparently the parent company for ReadyRefresh. They bought a previous water company I used to do business with and had canceled service. Discounted price: something to satisfy every taste. Normally, it only takes about 2-3 days after you place your order. There is no way to contact them by phone, chat function disabled, emails returned that customer service will be in touch in 7-10 business days. 4 months I've been trying to close account, finally had to block them from charging credit card. Don't worry! Then the delays began: sometimes our order would come as scheduled, usually not. This costs $119 per year, and gets you: ReadyRefresh is more than just a convenient way to get fresh and delicious water delivered to your home or office. $8.99 Pure Life Purified Water, 5 Gallon, Plastic Bottled Water Ju Arrowhead 100% Mountain Spring Water Sport Cap, S.Pellegrino Sparkling Natural Mineral Water - Glass. Certain fees and restrictions may apply. Your ZIP code helps us determine what products are available in your region. Whenever you call now . $21.59 They also try to sell their services through Sams Club. Now available in three delicious varieties! The driver was told in person not to complete the delivery but he left them anyway, saying "I've already closed the order and can't take them back." Buy LG Signature 88-Inch Class OLED Z2 Series Alexa Built-in 8K Smart TV, 120Hz Refresh Rate, AI-Powered , Dolby Vision IQ and Dolby Atmos, WiSA Ready, Cloud Gaming (OLED88Z2PUA, 2022): Sound Bars - Amazon.com FREE DELIVERY possible on eligible purchases Will this review be on the ready refresh website?i hope so. Say what? We offer ReadyRefresh delivery in many cities and states and we're constantly working to expand our coverage. recycling centers.. Then I get into website and it says order canceled. Talking to a support agent has been completely useless(on Monday since they have no support on the weekend). Now available in three delicious varieties! Its easy! Finally I got them to stop delivering and close the account but even after several calls to customer service, I continue to get bills and no one seems to remove the charges. To change your existing address, please fill out theAdd or Change Address form. In some areas, you may be charged a small bottle deposit for each full water bottle you receive. Beware when you are looking for a water delivery company. Here you can edit the delivery you wish to change. My original charge was supposed to be 45 readyrefresh delivery driver jobs available. Sell My Personal Information, Do Not Sell My Personal Add it to your beverage lineup today! They are returnable and can be washed, sanitized, and reused many times over their life span. Rescheduling, Adding, Skipping or Suspending Deliveries. If you want to hang onto the dispenser for future use, be sure to let our Customer Service Representative know that youd like to purchase it before canceling the account. However, we recommend signing up for Paperless Billing. ReadyRefresh makes stocking up on water, seltzer, and other beverages cheaper and easier. As a customer, you are responsible for the return and condition of these bottles. A leading-edge research firm focused on digital transformation. Keep your water fresh with our cooler cleaning kit. For additional assistance, feel free to send us a message and we will get back to you within two business days. Please enter a valid ZIP code. Don't recommend unless you like getting scammed. I get it, its a piece of junk, but Gee, tell me how to have it repaired already! Are your 3- and 5-gallon bottles recycled and reused? Never emailed. Adjusted, however, ReadyRefresh charged me again for the adjusted amount. Our Water Dispenser are available for sale or rent. Small Business Customer. RR started delivering to me unsolicited. Note: If our driver is unable to leave the dispenser at your front door for any reason, we will contact you to re-schedule the delivery. Discounted price: Save up to $20, plus FREE delivery on your first recurring order of single-serve case packs! Actual price: Culligan said they closed it for good but nope still open and active and they charged me 20 dollars. Programs, Direct If you would like to find out more about the timeframe you can expect, we recommend getting in touch with your credit card company. Avoid at all costs. Our DIY dispenser cleaning kit has everything you need to keep it clean and sanitized. 2023 Trustpilot, Inc. All rights reserved. Save up to $20, plus FREE delivery on your first recurring order of single-serve case packs! This company is a fraud, Products used:Wish I could give them ZERO stars. We use the latest technology standards to ensure that our website and your account information are secure. $7.99 The wait times are horrible. Drivers come off business hours. The most crooked company I know of. Can I change the number of bottles I receive per delivery? Keep your water fresh with our cooler cleaning kit. Really. When this coupon code was available, shoppers got $25 off orders of $50 or more. does anyone know of another service in eastern mass? I emailed, no response twice! I would not recommend this service unless you want have your bill increased every month and no water because they canceled your delivery. The drivers don't show up on the scheduled delivery dates and after the fact I get an email stating my delivery was rescheduled and to make matters even worse, the new date was two weeks from my original date! Products used:Zephyrhills in pure Life water 5 gallon jugs. Unfortunately your ReadyRefresh account is inactive. All of our single-serve bottles, from 8 ounces to 3 liters, as well as our 1-gallon and 2.5-gallon bottles are completely BPA-free. Theyve given us two dispensers that both have leaked and caused immense damage to our wood floors. I am surprised and disappointed that a company of this size has not taken the necessary procedures to improve the delivery process and the customer experience. This is a one-time, fully refundable deposit that covers our 3 and 5-Gallon Bottles. Normally I received my water on the day that I'm told it will be here, the empties are picked up and I've never had a problem until now when I needed the water prior to the hurricane. We offer ReadyRefresh delivery in many cities and states and we're constantly working to expand It was upsetting because I was charge for it .For several delivery I have had problems . Customer service is terrible. Refresh your home or office with a water filtration system: Please correct the marked fields below and try submitting again. They are very difficult to work with and take a long time to respond. It is listed on each of your paper and electronic invoices. Abbott. Ready Refresh bought the account and raised the price to $11.99 adding $8 delivery fee and each order had to be $50 so I went from $13 a month to $30 for the same quantity. I requested a termination of my account in August and continued receiving bottles three months later at a higher price! Just pick a day that works better for you, or simply skip a delivery and let us know when you need more. Just dial 800-274-5282 and one of our many Customer Service representatives will help you with whatever you need. First, they tell you if you refer a friend you get $100 dollars and friend receives $50. Their social media is flooded with complaints of this sort. It is listed on each of your paper and electronic invoices. How can this company remain in business when it has a 1.7 rating review? Actual price: ReadyRefresh has a rating of 1.42 stars from 721 reviews, indicating that most customers are generally dissatisfied with their purchases. Acampo. A new Delivery Service Professional may process the deliveries. Its nothing but a scam! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We also carry a large range of supplies such as coffee cups, plastic cups, and utensils. If you are a customer this is their service. This company is a quantity company. When I tried to call, disconnected me multiple times. Ready Refresh also continues to charge for the rented water cooler. Which web browsers are compatible with our ReadyRefresh. AC+ION is a premium enhanced water designed to provide serious hydration so you can take on the world. offer a wide variety of water dispensers, water filtrations systems, professional dispenser cleaning services, and breakroom Ordering online is quick and easy or you can call us at (800) 220-8286. I have been on the phone today for 91 minutes an still don't get help. There's a new way to savor the Saratoga experience. Easily accessible water helps your family or employees to stay hydrated, healthy and productive Institutions, Government They hang up the phone very time so I have to call back and repeat the same thing again and again Information, Hot, cold and ambient temperature options. State*. To resume service, please call 1-800-274-5282. 5-Gallon Bottles Available in Select Regions. I told them I was cancelling my service and they said OK. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. So I called again that just didn't go well. With a house full of 4 adults, we go thru a lot of water and the bottles would fill our recycling can every week. Once youve found a ReadyRefresh coupon to use, its easy to apply it to your order: Refresh+ Hydration Hero membership usually costs $79/year, but it sometimes goes on sale for $59. Discounted price: We offer ReadyRefresh delivery in many cities and states and we're constantly working to expand our coverage. Don't be fooled by the great Temporary deal they will offer you; you will regret it. This fee is established by state law for recycle eligible aluminum, plastic, glass, and bi-metal Sending me false invoices when I dont have any services from them. My credit card company was of limited use as well. You can also receive a text, phone call or set up notifications through the ReadyRefresh app. Storage, Healthcare Tip for consumers:Avoid ReadyRefresh as a water delivery service at all costs. Youll have to call one of our Customer Service Representatives at 800-274-5282. For detailed information about our bottle deposit policy, please check theTerms and ConditionsOpens in new window. You don't get a reply and they continue to charge credit card. We don't want to lose you, but if you need to cancel your delivery service, we will help. 4 months after they acknowledged the account cancellation, a truck showed up to deliver even more unwanted bottles. but is it safe to do a one-time purchase? Just pick a day that works better for you, or simply skip a delivery and let us know when you need more. Rating 4.7/5. They were absolutely horrible in every way. These empty containers are eligible for refund when returned to local No way! You have got to be the worst company ever to deal with, its no wonder u have 54 bad reviews. our coverage. You must have at least one product to receive a delivery. AC+ION is a premium enhanced water designed to provide serious hydration so you can take on the world. You can stop shipments at any time, so it's a good way to get water when you need it and pause it when you don't. ReadyRefresh will wash, sanitize, and reuse them many times over their life span. You can prepare your empty 3- and 5-gallon bottles and we'll pick them up for you each time we deliver. Find bottled water products from ReadyRefresh. Your favorite beverages will be available and delivered straight to your door. The low-stress way to find your next readyrefresh delivery driver job opportunity is on SimplyHired. Yes, you can have separate orders delivered to different addresses. Both parties did not receive anything. Cara . Yes, and it's easy! How will I know when to expect my delivery? I had to use the basement side door to move them out the way. Actual price: How is that essentially a delivery service finds it acceptable to continually reschedule their delivery *every single time*? AC+ION is a premium enhanced water designed to provide serious hydration so you can take on the world. Get up to $50 OFF + FREE DELIVERY on your first recurring order. It seems a bit steep to me. Can I do that? How do I schedule a date for my water dispenser to be picked up? Refresh your home or office with a water filtration system: Plus get FREE delivery on your first recurring order of 3- or 5-Gallon bottles and MORE! What is a pre-delivery credit card authorization hold? However, please keep in mind that timing for the funds to be available again will vary depending upon the issuing credit card companys timeframe and may take up to a billing cycle to be available again. Simply update your address, and well take care of the rest. If this happens, just tell us when you want to stop receiving deliveries, and then start receiving them again. In addition to beverages, we also Sell My Personal Information, Do Not Sell My Personal There's a new way to savor the Saratoga experience. You can further help us by providing delivery instructions for your ReadyRefresh deliveries. Yes, you can let us know the best location to place your delivery and how to let you know when the delivery has arrived. Votes 44,722. Just saw your truck outside and no one came to deliver water. 6 bottles of water was delivered this morning however the driver did not follow instructions to bring the bottles to the side door. Ready Fresh thank you for sending your best. Watch out for your invoices too. Enjoy the convenience of having all your favorite beverages delivered right to your home or office. Deliveries, Professional Dispenser These documents and forms make it easy to update the information on your account when necessary. supplies all at prices more affordable than you might think! Just go to ReadyRefresh.com, then find the section that says Save Up To $50. Click Create My Order and follow the steps to sign up and save. Can I provide delivery instructions to my delivery driver? ReadyRefresh ranks 1103rd among Food & Drink Other sites. When you call CS to speak to a manager, you are told that the entirety of management is "in a meeting." There's a new way to savor the Saratoga experience. Yes, you can. Where do I modify my preferences about receiving invoices, email delivery reminders and promotions? Then the minimum meant doubling my order every other month and storing more bottles at a time. Enjoy the convenience of having all your favorite beverages delivered right to your home or office. Perfect for the home or office, ReadyRefresh water dispensers offer crisp tasting water whenever you Cleaning Services, Bottled Water Safety & I used this same water service 15 yrs ago and don't recall being charged a monthly delivery fee or being required to tip the driver. $21.59 Store Delivery, Emergency Additionally, all of our 5-gallon bottles are now made of PET #1 plastic which is also BPA-free. If you don't pay this ghost water bottle service, they threaten you with collect letters and calls. I've spoken to friends who are experiencing the same thing with this company for past 6 months.